Associate training manager

6 days ago

Ibrahim Bagh Lines, India Sutherland Full time

At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking at adding voice and accent trainers with current industry practices to run new hire training and language enhancement training/coaching sessions end to end for our front-line associates. Associate Managers in this role get to: Enable and guide: Deliver and evaluate language & softskills training on all aspects of client training. Create, facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge. Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting. Facilitate all aspects of floor-training and BQM training for the program. Supervise and coach learners in nesting & BQM type environments. Facilitate multi-hour product, behavioral or tool change type learning experiences. Oversee new hire progression and enhancement training. Provide feedback and implement appropriate solutions. Coach and give feedback to trainees to help them fulfill performance metrics. Impact the bottom line: Fill out accurate reports. Strengthen relationships: Establish and maintain communication with clients and / or team members. Understand needs, resolve issues and meet company expectations. Be the point of contact: Handle phone calls and transactions for the program. Our most successful candidates will have: -A Bachelor’ Degree (Masters/MBA is a plus)Minimum of 10 years BPO / ITES / Outsourcing / Call Center experience with at least 4-5 years of managing Training and Development business unit Good knowledge on feedback / coaching and mentoring models Handled a team in the capacity of an Assistant Manager, mentor, coach Good understanding on continuous improvement framework To be in the top 25 percentile from a performance standpoint. No disciplinary actions taken in the last 2 years. Demonstrated ability to use MS Office applications: Excel, Power Point, Word and Outlook Excellent written and oral communication skills Excellent ability to build networks within and across functions through proactive communication The ability to maintain a high degree of confidentiality and professionalism is critical Strong work ethics, integrity, flexibility, diversity, customer service orientation, leadership / coaching skills and team building abilities are essential

  • Training Specialist

    3 weeks ago

    Ibrahim Bagh Lines, India Urban Company Full time

    Job descriptionRole: Trainer - Cleaning CategoryAbout the Role & TeamUrban Company's India business is divided into three large verticals with several core categories within theseverticals. Each category has an independent user offering and supply pool and is led by a business head.- Beauty vertical- Salon : Skin-care services- Salon : Hair, nails and...

  • Training specialist

    6 days ago

    Ibrahim Bagh Lines, India Urban Company Full time

    Job description Role: Trainer - Cleaning Category About the Role & Team Urban Company's India business is divided into three large verticals with several core categories within theseverticals. Each category has an independent user offering and supply pool and is led by a business head.- Beauty vertical- Salon : Skin-care services- Salon : Hair, nails and...

  • Training, Staff A

    1 month ago

    Ibrahim Bagh Lines, India Blackbaud India Full time

    About the roleWe are looking for innovative Trainers who will help design, deliver and refine the training program for all roles within Customer Support. The trainers ensure that all employees are successful using technology and virtual learning strategies that develop product knowledge and key skills such as communication, problem solving, conflict...

  • Training Manager

    2 months ago

    Ibrahim Bagh Lines, India Wipro Full time

    Job description:Training ManagementDomain expertise- MapsClient and Stakeholder ManagementTeam Management

  • Assistant Manager

    4 weeks ago

    Ibrahim Bagh Lines, India ADP Full time

    HRO CS is hiring an Assistant Manager/Service Coach. Experience - 7+ YearsIn this role, you will support a team that serves as ADP's front-line for solving clients' challenges – including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. Every day, you'll leverage your product and leadership expertise...

  • Associate Vice President Operations Manager

    4 weeks ago

    Ibrahim Bagh Lines, India IKS Health Full time

    Associate Vice President of CodingIKS Health is a leading provider enablement platform that empowers healthcare providers to deliver better, safer, and more efficient care through a strategic blend of technology and expertise. Our solutions support provider groups in creating a physician-led, patient-centric care delivery model, allowing providers to be...

  • Assistant Manager

    3 weeks ago

    Ibrahim Bagh Lines, India ADP Full time

    ADP is hiring a Leadership Development Facilitator, Global Talent & DevelopmentFocus AreasBecome a trained facilitator in all Global Talent and Development (GTD) courses.Support and facilitate on site core GTD leadership development programs (i.E., Emerging Leader, Front-line Leader, Up Your Game, etc.).Support and facilitate the global launch of GTD's new...

  • Bim Head

    4 weeks ago

    Ibrahim Bagh Lines, India Smart Moves Consultants Full time

    Job Title:BIM Head/Manager/Senior Manager - AEC Upskilling CoursesJob Summary:The BIM Head /Senior Manager will lead the BIM department and oversee the implementation, management, and execution of BIM strategies across all projects. This role is responsible for driving the adoption of BIM standards, ensuring the efficient use of BIM tools, and collaborating...

  • Bim head

    6 days ago

    Ibrahim Bagh Lines, India Smart Moves Consultants Full time

    Job Title: BIM Head/Manager/Senior Manager - AEC Upskilling Courses Job Summary: The BIM Head /Senior Manager will lead the BIM department and oversee the implementation, management, and execution of BIM strategies across all projects. This role is responsible for driving the adoption of BIM standards, ensuring the efficient use of BIM tools, and...

  • Research associate in economics with professor deepa mani

    6 days ago

    Ibrahim Bagh Lines, India Indian School Of Business Full time

    Research Associate positionwith Professor Deepa Mani I seek to recruit a motivated candidate for the position of Research Associate (RA). The incumbent will work with other research associates, data scientists and policy analysts as a team under my guidanceand supervision. This is a research position in an academic setting. RAs generally go on to pursue a...

  • Digital Sales Associate

    3 weeks ago

    Ibrahim Bagh Lines, India INRY Full time

    Unlock Your Potential as a Digital Sales Associate at INRYJoin a dynamic team of innovators at INRY, a leading ServiceNow partner, and take your career to new heights as a Digital Sales Associate. With a proven track record of success and a commitment to excellence, we're seeking a tech-savvy professional to drive business growth and customer...

  • Product Manager Associate

    3 weeks ago

    Ibrahim Bagh Lines, India Validus Fintech Services Pvt Ltd Full time

    About UsValidus Fintech Services is a pioneering force in the financial technology space, delivering innovative solutions that revolutionize the mutual fund and investment management industries. Our company is driven by a product-centric approach, offering a platform-centric solution to address key challenges for our clients.Role OverviewAs an Associate...

  • Java Training and Mentorship Position

    4 weeks ago

    Ibrahim Bagh Lines, India Careerpedia Full time

    Job Title: Java Trainer/MentorCareerpedia is seeking a skilled and experienced Java Trainer/Mentor to join our team. As a mentor, you will play a vital role in guiding students on their Java learning journey, helping them develop essential programming skills and preparing them for successful careers in technology.Key Responsibilities:Provide high-quality...

  • Product Manager Associate II

    3 weeks ago

    Ibrahim Bagh Lines, India Zeta Full time

    About ZetaZeta is a pioneering Next-Gen Banking Tech company that empowers banks and fintechs to launch innovative banking products for the future. Founded by visionary leaders Bhavin Turakhia and Ramki Gaddipati in 2015, Zeta has revolutionized the industry with its cutting-edge processing platform, Zeta Tachyon. This modern, cloud-native, and fully...

  • Junior Associate

    3 weeks ago

    Ibrahim Bagh Lines, India ISB Alumni Association Full time

    About ISBAA:The ISB Alumni Association (ISBAA) is a formal entity established to foster meaningful relationships among alumni and between alumni and the school. As a Junior Associate - Chapters, you will support the day-to-day operations of ISBAA, assisting with event coordination, meeting arrangements, and logistics for chapter activities.Job Purpose:As a...

  • Product Manager Associate II

    4 weeks ago

    Ibrahim Bagh Lines, India Zeta Full time

    About ZetaZeta is a pioneering Next-Gen Banking Tech company that empowers banks and fintechs to launch innovative banking products for the future. Founded by visionary leaders Bhavin Turakhia and Ramki Gaddipati in 2015, Zeta has revolutionized the industry with its cutting-edge processing platform, Zeta Tachyon. This modern, cloud-native, and fully...

  • Professor/ Associate Professor/ Assistant Professor

    3 weeks ago

    Ibrahim Bagh Lines, India SVKM's Narsee Monjee Institute of Management Studies (NMIMS) Full time

    Job Opportunity: Professor/ Associate Professor/ Assistant Professor in FinanceWe are seeking a highly qualified and experienced academic leader to join our faculty in the School of Business Management at SVKM's Narsee Monjee Institute of Management Studies (NMIMS) Hyderabad Campus.Qualifying Criteria:Professor: Ph.D. with First Class in a Master's Degree in...

  • Associate-Director It

    2 weeks ago

    Ibrahim Bagh Lines, India NTT DATA Business Solutions Full time

    We want to shape the future with vision and innovation. Be part of it and develop your full potential!As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 12,000 employees in more than 30 countries, we design, implement, and...

  • Associate-director it

    6 days ago

    Ibrahim Bagh Lines, India NTT DATA Business Solutions Full time

    We want to shape the future with vision and innovation. Be part of it and develop your full potential!As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 12,000 employees in more than 30 countries, we design, implement, and...

  • Project Manager

    3 weeks ago

    Ibrahim Bagh Lines, India Epiq Full time

    Job SummaryThe Associate Project Manager of Client Services plays a pivotal role in efficiently managing designated client relationships through expert project management coordination and execution. This position requires a strong background in project management or similar roles, with a focus on delivering high-quality results and exceeding client...