Senior Executive Client Servicing

2 months ago


gurugram, India FoxyMoron Full time

1. Client Relationship Management:-Understand the client's brand identity, core values, and unique selling propositions (USPs) to execute effective campaigns. -Develop and maintain strong, trusting relationships with clients.-Serve as the primary point of contact for all client inquiries, requests, and concerns.-Regularly communicate with clients to understand their needs, objectives, and feedback.2. Coordination and collaboration:-Work closely with internal teams, including creative, media, and production, to ensure timely and successful delivery of projects.-Coordinate project timelines, budgets, and deliverables to meet client expectations.-Collaborate with cross-functional teams to ideate and conceptualize weekly/monthly content calendars, pitches, and campaigns.- Provide regular updates to clients on the status of the deliverables.3. Quality Check:-Quality Check and posting on social media platforms.4.Timelines and Schedules:-Assist managers in prioritizing tasks and maintaining timelines and schedules.-Prioritize tasks across various brands ensuring the timely & accurate delivery of client work.-Promptly responding to emails.5. Research: - Stay up-to-date on industry trends and best practices to create innovative art work to ensure that designs are relevant and effective in capturing the target audience's attention- Conduct competitive and industry analysis to understand the brand positioning, target audience demographics, preferences, and behavior to tailor messaging effectively. - Research on cutting-edge technology to inspire innovative ideas and conceptual breakthroughs 6. Reports-Ensure timely collection of data and inputs from functional teams for the purpose of social media and brand analysis report creation-Assist in creating reports for social media and brand analysis.-Create & update weekly JSRs.7. Time Management:-Following of internal TATs, tasks prioritization, and timely delivery of work.8. Vendor Management:-Invoicing and follow-up on payments.-Maintain relevant trackers with accurate information



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