ServiceNow Consultant

5 days ago

bangalore, India Softtek Full time

  • Bachelors Degree in Computer Engineering, Computer Science, or related field or equivalent work experience
  • 3+ years working, designing, developing, monitoring, deploying RPA with automation engine and analyzing potential candidates for automation using RPA
  • Deep functional and technical knowledge of the ServiceNow platform
  • 7+ years of progressive experience delivering medium to large-scale ServiceNow implementations
  • Knowledge of ServiceNow application capabilities, configuration options, and add-on modules.
  • Experience with development and implementation of ServiceNow modules
  • Expert-level programming and scripting skills (JavaScript, Python, Perl, Unix Shell, Windows Shell, HTML, CSS).
  • In-depth expertise related to ServiceNow development (ServiceNow API, scripted web services, AJAX, business rules, JavaScript, SOAP, REST, SSO-SAML)
  • Expertise in extending the ServiceNow schema to custom applications
  • Knowledge of relational databases (MySQL, Oracle)
  • Able to navigate cloud-based technology systems
  • Great attention to detail
  • Able to complete assignments with limited supervision.
  • Excellent organizational skills with a commitment to meeting deadlines and expectations while ensuring the overall quality of delivery.
  • Ability to demonstrate influence in a consultative fashion to stakeholders and other team members
  • Excellent analytical skills, including requirements documentation, troubleshooting, and creative problem-solving
  • Exceptional written communication skills.


Roles & Responsibilities


  • Develop the technical solutions, implement them, and perform the component integration testing
  • Customize ServiceNow using UI Pages, UI Macro, and CMS
  • Develop the technical specifications and implement the ServiceNow third-party integrations
  • Perform core configuration tasks, including system policies, business rules, and client scripts
  • Develop and manage application code, user interface, and integration components
  • Manage data with Tables, Import Sets, and Update Sets"
  • Create and manage scripts and workflows
  • Perform day to day administration of the ServiceNow tool
  • Provide expertise for all technical questions related to the development of ServiceNow
  • Prepare and provide ad-hoc reporting, as required
  • Resolve incidents and conduct a proper root cause investigation
  • Design, develop, monitor, deployi RPA with automation engine and
  • Analyze potential candidates for automation using RPA

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