Retail Sales Specialist

3 days ago


Defence Colony, India MARQA Full time

Job Title: Retail Sales Associate, Lab Diamond JewelleryLocation: Lajpat Nagar, Delhi , and Other Locations (Gurugram)Job Type: Full-timeExperience: Minimum 2 years in diamond jewellery retailLanguages Required: Fluent in English & HindiAbout UsWe are a new-age luxury Lab Diamond Jewellery brand redefining elegance and craftsmanship for the modern Indian consumer. Our collections blend tradition with contemporary design, offering a personalized shopping experience that celebrates individuality. At MARQA, we are friends first.Job OverviewWe are seeking a dynamic Retail Sales Associate with a passion for luxury jewellery and an eye for detail. The ideal candidate will have prior experience in diamond jewellery retail, excellent communication skills, and a customer-first approach.Key ResponsibilitiesClient Engagement: Greet customers warmly, understand their preferences, and provide personalized recommendations.Product Knowledge: Maintain deep knowledge of diamonds, gold, and jewellery trends to educate and guide customers in their purchase journey.Sales & Upselling: Achieve and exceed sales targets through consultative selling, cross-selling, and upselling techniques.Store Operations: Assist in inventory management, display setup, and maintaining store aesthetics as per brand guidelines.Billing & Documentation: Handle invoicing, certifications, and other necessary documentation with precision.Customer Relationship Management: Build and nurture long-term relationships with clients, ensuring high levels of retention and repeat business.Key RequirementsMinimum 2 years of experience in diamond jewellery retail sales.Strong communication skills in both English & Hindi. Additional regional languages are a plus.Well-groomed, presentable, and confident with a strong sense of aesthetics.Target-driven mindset with a passion for delivering exceptional customer service.Tech-savvy – comfortable using POS systems, CRM tools, and digital catalogues.Understanding of jewellery certification (GIA, IGI, etc.) and basic diamond grading knowledge.Ability to work in a fast-paced retail environment and handle multiple customers efficiently.Perks & BenefitsCompetitive salary + attractive incentives on sales.Exclusive staff discounts on jewellery.Training & growth opportunities within the company.A vibrant and professional work environment with a fast-growing brand.Join us and be a part of a brand that celebrates brilliance, both in jewellery and in people.To apply, send your CV to / or visit our store.



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