Customer Success Manager Night S

4 days ago

Bangalore, India BiteSpeed Full time
We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.

We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.Check out more about us here - and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - (we openly brag about this # ;)

E-commerce AI start-up BiteSpeed raises $3.To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with).

Your core job is to own our international customer relationships , make them successful and fans of BiteSpeed.

~ Becoming a trusted product advisor for our international customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.

~ Managing cross-sells for new products and renewals , owning expansion revenue at an

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