Accounts Manager

22 hours ago

Gurgaon, India The Executive Centre Full time

The Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 220+ centres in 36 cities and 16 markets. The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an environment designed for success with a global network spanning Greater China, Southeast Asia, North Asia, India, Sri Lanka, the Middle East, and Australia, with sights to go further and grow faster. Each Executive Centre offers a prestigious address with the advanced infrastructure to pre-empt, meet, and exceed the needs of our ambitious Members. Privately owned and headquartered in Hong Kong, TEC provides first class Exclusive and Shared Workspaces, Business Concierge Services, and Meetings & Events facilities to suit any business‘ needs. Job Title: Engagement Associate/Engagement Manager You will maintain a professional, proactive, and customer-service-oriented persona to enhance the overall member experience. Daily Operations: Efficiently handle telephone calls with a clear and concise tone. Manage office unit and PABX system setups. Address and resolve inquiries, complaints, and feedback promptly. Support local operations in driving profitability, efficiency, and productivity. Key Performance Indicators (KPIs): Up to 6 years of customer service or administrative experience in a hospitality environment (e.g., Fluency in local language and English. Proficiency in Microsoft Word, Excel, and PowerPoint. Willingness to occasionally work overtime.

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