Luxoro Formello® | Customer Support Specialist | india
2 weeks ago
Location: West Delhi, 110087
Company: Luxoro Formello (Handcrafted Luxury Footwear)
Are you passionate about delivering exceptional customer experiences? Do you have excellent English communication skills, a problem-solving attitude, and a knack for multitasking? Luxoro Formello is looking for a Customer Support Specialist to join our dynamic startup team in West Delhi
Key Responsibilities
• Provide the best possible experience for our customers, ensuring they choose Luxoro Formello again.
• Respond to customer queries via WhatsApp, email, and Instagram, ensuring all queries are addressed within 18 hours.
• Handle customer inquiries related to orders, products, or custom shoe queries.
• Address feedback and take necessary actions to resolve concerns effectively as part of the customer feedback loop.
• Coordinate with the development team to answer queries regarding custom shoe designs and fittings.
• Support administrative tasks to streamline operations within the startup.
• Ensure seamless post-sales customer engagement and service.
What We’re Looking For:
• Strong command of English (spoken and written).
• Excellent interpersonal and communication skills.
• A proactive and customer-centric approach to problem-solving.
• Ability to multitask and support administrative operations.
• Prior experience in customer support or admin work (preferred but not mandatory).
Why Join Luxoro Formello?
• Competitive salary with opportunities for growth.
• Work with a premium luxury footwear brand.
• Be a key part of an innovative startup environment.
• Opportunity to contribute to multiple facets of the business and grow with the company.
Join us in delivering unparalleled customer experiences and helping build a luxury brand from the ground up
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india Luxoro Formello® Full timeJob Opportunity: Customer Support SpecialistLocation: West Delhi, 110087Company: Luxoro Formello (Handcrafted Luxury Footwear)Are you passionate about delivering exceptional customer experiences? Do you have excellent English communication skills, a problem-solving attitude, and a knack for multitasking? Luxoro Formello is looking for a Customer Support...
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Customer Support Specialist
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India Luxoro Formello® Full timeJob Opportunity: Customer Support Specialist Location: West Delhi, 110087Company: Luxoro Formello (Handcrafted Luxury Footwear) Are you passionate about delivering exceptional customer experiences? Do you have excellent English communication skills, a problem-solving attitude, and a knack for multitasking? Luxoro Formello is looking for a Customer Support...
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