myGwork | Account Management Associate
5 days ago
DESCRIPTION:
Amazon has one of the largest & most trusted shipping networks in India (ATS). We want to extend the benefits of these shipping services to D2C brands and SMBs for their own business to help them serve their customers better & in turn grow their business. This role will be responsible for managing and growing B2B relationships with our key shipper accounts.
We are seeking a street-smart, result-oriented candidate with B2B sales and business development experience and preferably from the shipping & logistics industry. Candidate should be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities and changing landscapes. One should be collaborative, but equally data-driven and analytical. The individual should constantly strive to expand our understanding of the metrics and industry.
You to create an understanding of the product and target market and create your account management strategy to retain and grow shippers and win business volume from them. Additionally, you will be responsible for maintaining positive shipper relations by managing critical input levers.
The candidate is expected to interact with shippers on a day-to-day basis and resolve shipper queries, escalations and performance concerns. The candidate will act as a 1st POC and bridge between shipper and Amazon Shipping
Key job responsibilities
•Deliver positive experience to assigned shipper accounts and resolve all queries
• Develop your individual client servicing strategy at a shipper-level
• Understanding and reinforcing the internal system and operational capabilities and align shipper expectations
• Action proactive and reactive measures on key service parameters like operations, claims and escalations
• Follow the standard operating processes to scale the working of the function.
• Help refine the business value proposition using local knowledge, secondary research and past data
A day in the life
Amazon Shipping is expanding their B2C Courier Services to non Amazon.in orders. Operational Since 2014 in India, now ATS is extending this world-class logistics service to your customers through Amazon shipping, Seeking a Sales Associate to manage key shipper accounts. This role, based in Gurugram, Involves supporting business growth and ensuring a positive client experience.
Key job responsibilities
* Account Management: Develop and maintain relationship POC of assigned shipper accounts.
* Business Growth: Facilitate the growth of shippers business though effective support and service.
* Submission of daily, weekly and monthly reports.
* Stakeholder Engagement: Represent shipper account in discussion with internal teams, including senior leadership
* Performance Metrics: Track key performance matrix related to delivery and pickup
* Billing and COD Reconciliation: Ensure monthly billing and COD reconciliation
* Strategic Planning: Implement plans to achieve sales target and expand share in shipper business.
BASIC QUALIFICATIONS:
- 1+ years of sales experience
- Bachelor's degree
PREFERRED QUALIFICATIONS:
- 2+ years of sales experience
-
gurgaon, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:In this role the Account Manager will manage a set of critical seller accounts which contribute to 20%+ business of the category. He/She will be responsible to...
-
myGwork | Strategic Account Manager
5 days ago
gurgaon, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:We are looking for a Strategic Account Manager responsible for the growth and development of some of the most influential sellers on the Amazon.in marketplace. The...
-
myGwork | Account Manager, Amazon Shipping
5 days ago
gurgaon, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:JOB DESCRIPTIONAmazon has one of the largest & most trusted shipping networks in India (ATS). We want to extend the benefits of these shipping services to D2C brands...
-
Account Management Associate
5 days ago
Gurgaon, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon has one of the largest & most trusted shipping networks in India (ATS). We want to extend the benefits of these shipping services to D2C brands and SMBs for...
-
gurgaon, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:In this role the Account Manager will manage a set of critical seller accounts which contribute to 20%+ business of the category. He/She/They will be responsible to...
-
myGwork | Strategic Account Manager, Amazon
5 days ago
gurgaon, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:We are looking for a Strategic Account Manager responsible for the growth and development of some of the most influential sellers on the Amazon.in marketplace. The...
-
Strategic Account Manager
5 days ago
Gurgaon, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon is seeking to hire a Account Management Associate in our team to help build our key categories by managing our top and most strategic Selling Partner...
-
gurgaon, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:We are looking for a Strategic account manager responsible for the growth and development of some of the most influential sellers on the Amazon.in marketplace. The...
-
myGwork | HRBP
5 days ago
gurgaon, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Summary DescriptionThe individual will implement HR plans and solutions in order to achieve strategic business initiatives and deliver results. The candidate will...
-
Gurgaon, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:In this role the Account Manager will manage a set of critical seller accounts which contribute to 20%+ business of the category. He/She will be responsible to...
-
gurgaon, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:We are looking for a Strategic account manager responsible for the growth and development of some of the most influential sellers on the Amazon.in marketplace. The...
-
Gurgaon, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:In this role the Account Manager will manage a set of critical seller accounts which contribute to 20%+ business of the category. He/She will be responsible to...
-
myGwork | Area Manager
5 days ago
gurgaon, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and...
-
myGwork | Senior Financial Analyst
5 days ago
gurgaon, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon seeks a Senior Financial Analyst for Operations Finance team. The person would play a key role indriving the business agenda. This includes, among other...
-
myGwork | Technical Account Manager, ES
5 days ago
gurgaon, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for...
-
myGwork | Team Lead, Inbound operation
5 days ago
gurgaon, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and...
-
myGwork | Sales Manager- IN SWA, IN-SWA
5 days ago
gurgaon, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Drive acquisition, revenue for our IN SWA·Earn trust of customers and recommend product solutions that fit their business needs. ·Ability to source and close new...
-
myGwork | Sales Associate, Partner Led Sales
5 days ago
gurgaon, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about...
-
gurgaon, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:** This role can be based in any of our field buildings in the region - Travel required **At Amazon, we're working to be the most customer centric company on earth....
-
myGwork | SLP Manager
3 days ago
gurgaon, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:INSLP (Security & Loss Prevention) is hiring an SLP Manager to support growth of the "SLP MDR Concessions Abuse Program" and help preventing losses via...
