Client Services Representative
5 days ago
About ONSTO Media Production House ONSTO (One Stop) Media House is a full-service media production studio based in Bengaluru, offering end-to-end creative solutions — studio rentals, video shoots, podcast production, post-production editing, graphic design, live streaming, branding and content strategy.Location: 175, EPIP Zone Whitefield Rd, KIADB Export Promotion Industrial Area, Brookefield, Bengaluru, Karnataka We partner with content creators, brands, businesses, and influencers to bring their ideas to life — from pre-production to final delivery.As a Client Services Representative, you will be the key touchpoint between clients and our internal creative & technical teams. You will ensure client satisfaction, manage expectations, and help grow relationships.Key ResponsibilitiesClient Relationship ManagementAct as the primary point of contact for clients throughout the project lifecycleOnboard new clients: understand their goals, scope, and requirementsMaintain regular communication (email, phone, meetings) to update clients about progress, milestones, and deliverablesHandle client queries, clarifications, feedback, and concerns promptlyEnsure clients feel valued, informed, and confident in our servicesProject Coordination & Internal LiaisonTranslate client requirements into actionable briefs for the internal teams (producers, editors, designers, technical crew)Track project timelines, deliverables, dependencies, and milestonesCoordinate with production, post-production, studio operations, graphic design, and marketing teams to ensure seamless executionAnticipate potential bottlenecks or risks and communicate proactively to both clients and internal teamsEnsure internal teams have all necessary resources, information, and clarity to execute client deliverablesSales & Upsell / Cross-sellIdentify opportunities to upsell additional services (e.g. motion graphics, branding, live streaming, graphic design) to existing clientsAssist in preparing proposals, quotations, and service packagesSupport client negotiations and contract finalization processesClient Satisfaction & Quality ControlEnsure deliverables are delivered on time, to scope, and of high qualityReview final outputs (video edits, graphics, deliverables) for adherence to client feedbackCollect client feedback after project completion, conduct satisfaction checksResolve client complaints or escalations in collaboration with relevant teamsMonitor client retention, follow up for subsequent projectsReporting & MetricsMaintain CRM or client database with updated details, communication logs, project statusGenerate periodic reports: client satisfaction metrics, revenue from existing clients, churn rate, upsell success, project delivery statusProvide insights to leadership on client behavior, service gaps, and improvement opportunitiesQualifications & SkillsRequiredBachelor’s degree (preferably in Communications, Business, Media, Marketing or related field)0–3 years of experience in client servicing,
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Client Service Representative
1 week ago
Bengaluru, India Netchex Full timeAbout Netchex We’re Netchex - the fastest growing Payroll, Human Resource, Time and Attendance, and Benefits services company in America. We give HR professionals time to work on what drives their businesses forward by providing efficient tools and quality personal service. We tackle big challenges, take pride in our work, and learn early and often so we...
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Client Service Representative
1 week ago
Bengaluru, Karnataka, India Netchex Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout NetchexWe're Netchex - the fastest growing Payroll, Human Resource, Time and Attendance, and Benefits services company in America. We give HR professionals time to work on what drives their businesses forward by providing efficient tools and quality personal service. We tackle big challenges, take pride in our work, and learn early and often so we can...
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Client Services Representative
4 weeks ago
Bengaluru, India archVi Full timeJob Title: Client Servicing Representative Location: Bengaluru, Karnataka (HQ) About archVi: archVi is a trailblazer in PropTech, offering immersive, “phygital” experiences that transform real estate showcasing. Our platform merges 3D visualization, drone-captured 360° views, ad campaign shoots, branding, and communication design to enable developers...
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Client Services Representative
4 weeks ago
Bengaluru, India archVi Full timeJob Title: Client Servicing RepresentativeLocation: Bengaluru, Karnataka (HQ)About archVi:archVi is a trailblazer in PropTech, offering immersive, “phygital” experiences that transform real estate showcasing. Our platform merges 3D visualization, drone-captured 360° views, ad campaign shoots, branding, and communication design to enable developers to...
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Client Services Representative
4 weeks ago
Bengaluru, India archVi Full timeJob Title: Client Servicing RepresentativeLocation: Bengaluru, Karnataka (HQ)About archVi:archVi is a trailblazer in PropTech, offering immersive, “phygital” experiences that transform real estate showcasing. Our platform merges 3D visualization, drone-captured 360° views, ad campaign shoots, branding, and communication design to enable developers to...
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Client Services Representative
4 weeks ago
Bengaluru, India archVi Full timeJob Title: Client Servicing RepresentativeLocation: Bengaluru, Karnataka (HQ)About archVi:archVi is a trailblazer in PropTech, offering immersive, “phygital” experiences that transform real estate showcasing. Our platform merges 3D visualization, drone-captured 360° views, ad campaign shoots, branding, and communication design to enable developers to...
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Client Services Representative
4 weeks ago
Bengaluru, India archVi Full timeJob Title: Client Servicing RepresentativeLocation: Bengaluru, Karnataka (HQ)About archVi:archVi is a trailblazer in PropTech, offering immersive, “phygital” experiences that transform real estate showcasing. Our platform merges 3D visualization, drone-captured 360° views, ad campaign shoots, branding, and communication design to enable developers to...
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Client Services Representative
4 weeks ago
Bengaluru, India archVi Full timeJob Title: Client Servicing Representative Location: Bengaluru, Karnataka (HQ) About archVi: archVi is a trailblazer in PropTech, offering immersive, “phygital” experiences that transform real estate showcasing. Our platform merges 3D visualization, drone-captured 360° views, ad campaign shoots, branding, and communication design to enable developers...
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Client Services Representative
4 weeks ago
Bengaluru, India archVi Full timeJob Title: Client Servicing RepresentativeLocation: Bengaluru, Karnataka (HQ)About archVi:archVi is a trailblazer in PropTech, offering immersive, “phygital” experiences that transform real estate showcasing. Our platform merges 3D visualization, drone-captured 360° views, ad campaign shoots, branding, and communication design to enable developers to...
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Client Services Representative
4 weeks ago
Bengaluru, India Pepper Content Full timePepper Content is a rapidly growing content marketplace that connects businesses with a curated network of professional content creators. We are seeking a dynamic and results-oriented Business Development Representative to join our high-energy team. At Pepper Content, we value creativity, innovation, and a commitment to delivering top-notch content...
