YES BANK | Virtual Relationship Manager
2 weeks ago
Job Responsibilities
Portfolio Management for Banks Domestic / NRI Customers
- Engage with assigned portfolio of Bank customers for service and deepening relationship
- Customer interactions to be duly updated in Bank system for audit trail and reference to future interactions
- Deepening of customer portfolio level benchmarks
- Manage Issues and Maintain complete relationship record for assigned customer accounts
- Enhancing customer wallet size
- Profiling Customer to increase wallet share Engaging to capture customer banking habits and inducing to make Yes Bank as primary relationship
- Ensuring customer scoping being done with need based products suggested as hooks for deepening relationship Ensuring that customer scope is done and products targeted accordingly
- Service to Sales approach established for deepening relationship with family members and associates which have been grouped together
Acquisition of New To Bank Customers
- To acquire new to bank customers from leads generated through marketing channel and various campaigns
- Referrals generated from existing customers
- Penetration of products across family groups
Customer Query and Complaint resolution:
- Ensure query resolution of the customers by coordinating with service and operations team
- Resolving all complaints received from preferred customers within the stipulated TATs
Fulfilment of other objectives:
To actively participate and contribute in fulfilment of other time bound objectives that department or organization may initiate from time to time.
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YES BANK | Virtual Relationship Manager
2 weeks ago
navi mumbai, India YES BANK Full timeJob ResponsibilitiesPortfolio Management for Banks Domestic / NRI CustomersEngage with assigned portfolio of Bank customers for service and deepening relationshipCustomer interactions to be duly updated in Bank system for audit trail and reference to future interactionsDeepening of customer portfolio level benchmarksManage Issues and Maintain complete...
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YES BANK | Virtual Relationship Manager
2 weeks ago
navi mumbai, India YES BANK Full timeJob ResponsibilitiesPortfolio Management for Banks Domestic / NRI CustomersEngage with assigned portfolio of Bank customers for service and deepening relationshipCustomer interactions to be duly updated in Bank system for audit trail and reference to future interactionsDeepening of customer portfolio level benchmarksManage Issues and Maintain complete...
-
Virtual Relationship Manager
2 weeks ago
Navi Mumbai, India YES BANK Full timeJob ResponsibilitiesPortfolio Management for Banks Domestic / NRI CustomersEngage with assigned portfolio of Bank customers for service and deepening relationshipCustomer interactions to be duly updated in Bank system for audit trail and reference to future interactionsDeepening of customer portfolio level benchmarksManage Issues and Maintain complete...
-
Virtual Relationship Manager
2 weeks ago
Navi Mumbai, India YES BANK Full timeJob ResponsibilitiesPortfolio Management for Banks Domestic / NRI CustomersEngage with assigned portfolio of Bank customers for service and deepening relationshipCustomer interactions to be duly updated in Bank system for audit trail and reference to future interactionsDeepening of customer portfolio level benchmarksManage Issues and Maintain complete...
-
Virtual Relationship Manager
2 weeks ago
Navi Mumbai, India YES BANK Full timeJob Responsibilities Portfolio Management for Banks Domestic / NRI Customers Engage with assigned portfolio of Bank customers for service and deepening relationship Customer interactions to be duly updated in Bank system for audit trail and reference to future interactions Deepening of customer portfolio level benchmarks Manage Issues and Maintain...
-
Virtual Relationship Manager
2 weeks ago
Navi Mumbai, India YES BANK Full timeJob ResponsibilitiesPortfolio Management for Banks Domestic / NRI CustomersEngage with assigned portfolio of Bank customers for service and deepening relationshipCustomer interactions to be duly updated in Bank system for audit trail and reference to future interactionsDeepening of customer portfolio level benchmarksManage Issues and Maintain complete...
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YES BANK | Relationship Manager
2 weeks ago
mumbai, India YES BANK Full timeThe role holder is responsible for assisting Senior Relationship Manager in increasing sales and revenue through management of new and existing clients by selling /cross-selling wholesale banking products and services to large corporate clients.Core ResponsibilitiesMarket Assessment and Business DevelopmentConducts market research to understand consumers,...
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YES BANK | Relationship Manager
2 weeks ago
mumbai, India YES BANK Full timeThe role holder is responsible for assisting Senior Relationship Manager in increasing sales and revenue through management of new and existing clients by selling /cross-selling wholesale banking products and services to large corporate clients. Core ResponsibilitiesMarket Assessment and Business DevelopmentConducts market research to understand consumers,...