Tech Mahindra | PreSales Solution Architect | bangalore
2 weeks ago
Role: PreSales Solution Architect
Work Experience: 18+ yrs
Overview:
We are seeking a dynamic PreSales Solution Architect to create innovative, client-centric solutions for contact centre clients. This role encompasses two key responsibilities:
1. Responding to RFIs and RFPs – Crafting compelling, client-focused solutions that address business challenges and deliver measurable outcomes.
2, Developing New Offerings – Continuously enhancing our solutions portfolio to ensure we remain an industry leader with innovative and differentiated offerings.
This role requires expertise in addressing business challenges through the strategic alignment of Technology, Process, and People. The ideal candidate will thrive in a cross-functional environment, collaborating with Sales, Operations, Regional Delivery, Finance, Transition, and internal Technology teams to craft compelling solutions that meet client needs and drive business outcomes.
This role offers an exciting opportunity to shape impactful solutions, engage with global clients, and contribute to the evolution of our solutions portfolio, driving innovation and industry leadership. If you’re passionate about solving business problems and shaping the future of contact centre solutions, we’d love to hear from you
Job Description:
- Lead the end-to-end solutioning process for RFIs, RFPs, and proactive client pitches.
- Collaborate with Sales and Operations teams to understand client needs and tailor solutions accordingly.
- Develop and present proposals, ensuring they effectively address the client’s business challenges.
- Engage with cross-functional teams including Regional Delivery leads, Finance, Transition, and Technology to design a cohesive and competitive solution.
- Own the solutioning process from opportunity identification to closure, ensuring a smooth handover to Operations for delivery.
- Identify and propose innovative solutions leveraging industry best practices and emerging technologies.
- Act as a trusted advisor to clients, articulating the value of our solutions and building confidence in our capabilities.
- Ensure alignment of proposed solutions with financial, operational, and technical feasibility.
Skills & Experience:
- Solution Design Expertise: Strong background in designing solutions for contact centres, with a focus on integrating Technology, Process, and People.
- RFP/RFI Response: Proven experience in crafting compelling responses to RFIs and RFPs.
- Cross-Functional Collaboration: Ability to work seamlessly with Sales, Operations, Delivery, Finance, and Technology teams.
- Client Presentation: Excellent communication and presentation skills to articulate solutions and engage clients effectively.
- Business Acumen: Deep understanding of contact centre operations, including KPIs, cost structures, and client challenges.
- Ownership: Demonstrated ability to manage solutioning from initial opportunity to successful handover for delivery.
- Analytical Skills: Strong ability to analyze client requirements and align them with feasible, value-driven solutions.
- Technology Knowledge: Good understanding with contact centre technologies (e.g., CRM, IVR, AI-driven solutions) and industry trends.
- Organizational Skills: Ability to manage multiple priorities and deliver high-quality work within tight deadlines.
If interested to apply for the role, kindly share across your resume for review -
-
bangalore, India Tech Mahindra Full timeWe are looking for a committed and passionate IDAM Solution Architect to join our team.Job Location: Bangalore, Pune, Hyderabad, Delhi NCRExperience- 8 to 13yrsMandatory JD:Overall IAM experience of more than 8 to 13 years+ with mandatory presales and consulting experienceExcellent documentation, communication, presentation and interpersonal skillsIAM...
-
bangalore, India Tech Mahindra Full timeWe are looking for a committed and passionate IDAM Solution Architect to join our team. Job Location: Bangalore, Pune, Hyderabad, Delhi NCR Experience- 8 to 13yrs Mandatory JD: Overall IAM experience of more than 8 to 13 years+ with mandatory presales and consulting experience Excellent documentation, communication, presentation and interpersonal skills...
-
bangalore, India Tech Mahindra Full timeRole: PreSales Solution Architect Work Experience: 18+ yrsOverview:We are seeking a dynamic PreSales Solution Architect to create innovative, client-centric solutions for contact centre clients. This role encompasses two key responsibilities:1. Responding to RFIs and RFPs – Crafting compelling, client-focused solutions that address business challenges and...
-
Tech Mahindra | Support Engineer | bangalore
5 days ago
bangalore, India Tech Mahindra Full timeAbout the Company - Tech Mahindra is hiring for ABAP SD (Bangalore Location). Kindly share the profiles as per the below JD to the given mail ID. ( ) About the Role - Mandate skills: - ABAP with SD, candidate should work for functional support. Exp: - 3-5yrs, Location: - Bangalore, NP: - Immediate joiner, Work from office. Regards, Soumya.
-
bangalore, India Tech Mahindra Full timeTech Mahindra is hiring SAP BASIS Consultants for Bangalore location Skill: SAP BASIS with exp in ABAP and JAVA Work Location: Bangalore Experience:6 Years to 15 Years Notice Period:
-
bangalore, India Tech Mahindra Full timeTech Mahindra is hiring SAP BASIS Consultants for Bangalore locationSkill: SAP BASIS with exp in ABAP and JAVAWork Location: BangaloreExperience:6 Years to 15 YearsNotice Period:
-
Tech Mahindra | Support Engineer | bangalore
6 days ago
bangalore, India Tech Mahindra Full timeAbout the Company - Tech Mahindra is hiring for ABAP SD (Bangalore Location). Kindly share the profiles as per the below JD to the given mail ID. (AS00759421@Techamhindra.com)About the Role - Mandate skills: - ABAP with SD, candidate should work for functional support. Exp: - 3-5yrs,Location: - Bangalore,NP: - Immediate joiner,Work from...
-
bangalore, India Tech Mahindra Full timeTech Mahindra is hiring SAP HANA DB Admin for Bangalore location Skill: SAP HANA DB Admin with Sybase DBA (Mandatory) Work Location: Bangalore Experience:6 Years to 15 Years Notice Period:
-
bangalore, India Tech Mahindra Full timeTech Mahindra is hiring SAP HANA DB Admin for Bangalore locationSkill: SAP HANA DB Admin with Sybase DBA (Mandatory)Work Location: BangaloreExperience:6 Years to 15 YearsNotice Period:
-
Tech Mahindra | DFT Lead | bangalore
3 weeks ago
bangalore, India Tech Mahindra Full timeHi Folks, We are hiring a Senior/ DFT Lead to spearhead our innovative DFT initiatives and drive excellence at Tech Mahindra!
-
Tech Mahindra | APIGEE Admin | bangalore
2 weeks ago
bangalore, India Tech Mahindra Full timeRole: APIGEE Admin Mode of Work: Hybrid Notice Period: Immediate to 30 days Experience: 3-5 Yrs Location: Any Tech Mahindra Location Job Description: KEY REQUIREMENTS (Essential): Overall 5 years of relevant experience with minimum 3+ years in providing google cloud platform solutions & Apigee Hybrid runtime platform setup in DC. Design & plan Cloud...
-
Tech Mahindra | APIGEE Admin | bangalore
2 weeks ago
bangalore, India Tech Mahindra Full timeRole: APIGEE AdminMode of Work: HybridNotice Period: Immediate to 30 daysExperience: 3-5 YrsLocation: Any Tech Mahindra LocationJob Description:KEY REQUIREMENTS (Essential):Overall 5 years of relevant experience with minimum 3+ years in providing google cloud platform solutions & Apigee Hybrid runtime platform setup in DC.Design & plan Cloud Solution...
-
IDAM Solution Architect
3 months ago
bangalore, India Tech Mahindra Full timeWe are looking for a committed and passionate IDAM Solution Architect to join our team.Job Location: Bangalore, Pune, Hyderabad, Delhi NCRExperience- 8 to 13yrsMandatory JD:Overall IAM experience of more than 8 to 13 years+ with mandatory presales and consulting experienceExcellent documentation, communication, presentation and interpersonal skillsIAM...
-
bangalore, India Tech Mahindra Full timeTech Mahindra hiring Java developerno notice period restrictionlocation: Bangalore, hyd, pune, chennaiRound : 2 round of interviewJD: Hands on experience in core java, restful webservice/ microservice, spring boot,(mandatory)• Minimum 5+Years hands on Experience in given technologies• Must have strong and hands on experience in Java/J2EE technologies...
-
Tech Mahindra | SAP HCM ABAP | bangalore
5 days ago
bangalore, India Tech Mahindra Full timeTech Mahindra is hiring SAP HCM ABAP Consultants for Bangalore locationSkill: SAP HCM ABAPWork Location: BangaloreExperience:6 Years to 12 YearsNotice Period:Note: Candidates who can join in or within 15 days are highly preferred.Job Responsibilities:1. 6+ yrs of experience HR HCM/ABAP Consultant is expected to resolve Ticket based issues as when raised by...
-
Tech Mahindra | APIGEE Admin | bangalore
2 weeks ago
bangalore, India Tech Mahindra Full timeRole: APIGEE Admin Mode of Work: Hybrid Notice Period: Immediate to 30 days Experience: 3-5 Yrs Location: Any Tech Mahindra Location Job Description: KEY REQUIREMENTS (Essential): Overall 5 years of relevant experience with minimum 3+ years in providing google cloud platform solutions & Apigee Hybrid runtime platform setup in DC. Design & plan Cloud...
-
Tech Mahindra | APIGEE Admin | bangalore
2 weeks ago
bangalore, India Tech Mahindra Full timeRole: APIGEE AdminMode of Work: HybridNotice Period: Immediate to 30 daysExperience: 3-5 YrsLocation: Any Tech Mahindra LocationJob Description:KEY REQUIREMENTS (Essential):Overall 5 years of relevant experience with minimum 3+ years in providing google cloud platform solutions & Apigee Hybrid runtime platform setup in DC.Design & plan Cloud Solution...
-
bangalore, India Tech Mahindra Full timeTech Mahindra is hiring SAP BASIS Consultants for Bangalore locationSkill: SAP BASIS with exp in ABAP and JAVAWork Location: BangaloreExperience:6 Years to 15 YearsNotice Period:Note: Candidates who can join in or within 15 days are highly preferred.Job Responsibilities:Hands-on experience in one of the areas like Basis, System Performance Management,...
-
IDAM Solution Architect
1 week ago
Bangalore, India Tech Mahindra Full timeWe are looking for a committed and passionate IDAM Solution Architect to join our team. Job Location: Bangalore, Pune, Hyderabad, Delhi NCR Experience- 8 to 13yrs Mandatory JD: Overall IAM experience of more than 8 to 13 years+ with mandatory presales and consulting experience Excellent documentation, communication, presentation and...
-
IDAM Solution Architect
3 months ago
bangalore, India Tech Mahindra Full timeWe are looking for a committed and passionate IDAM Solution Architect to join our team. Job Location: Bangalore, Pune, Hyderabad, Delhi NCR Experience- 8 to 13yrs Mandatory JD: Overall IAM experience of more than 8 to 13 years+ with mandatory presales and consulting experience Excellent documentation, communication, presentation and interpersonal skills...
