Delivery manager service

1 week ago


Pune, India Bits In Glass Full time
Title: Delivery Manager Location: Pune

We are seeking a highly skilled and experienced Delivery Manager to join our team. The ideal candidate will have a strong background in managing large-scale projects, leveraging Agile methodologies, and collaborating with cross-functional teams.

We are looking for a strong Project / Delivery Manager with overall 15 years of IT experience and around 8-10 years of relevant experience in managing different projects for varied sizes
Very strong hands on experience in Agile methodologies, concepts and various ceremonies to be performed on a regular basis within a sprint.
Well verse with various project management, Agile and collaboration tools like JIRA, confluence, Kanban, etc.
Must have a great expertise in Enterprise and BFSI domain of delivering end to end projects across lifecycle.
Exposure to BPM, CRM, Integration and Data Analytics concepts and technologies is a plus.
Act as a liaison between technical teams and business stakeholders, presenting plans and reporting progress updates to customers and senior management.

Bachelor’s degree in Computer Science, Information Technology, or a related field.
Must be able to Track Scope, efforts, team velocity and various Agile KPIs on a regular basis. Highlight key risks and mitigation strategies on a timely basis.
Strong team and resource management at the project level. Able to set up the team from scratch, collaborate across various support functions within the group / organization
Understanding of business process management and automation.

In 2021 Bits in Glass joined hands with Crochet Technologies, forming a larger organization under the Bits In Glass brand to better serve customers across the globe.
Specialized Pega partner since 2017 , delivering Pega solutions with deep industry expertise and experience.
Elite Appian partner since 2008 , delivering Appian solutions with deep industry expertise and experience.
Dedicated global Pega CoE to support our customers and internal dev teams.
Career Growth: Opportunities for career advancement and professional development.
Challenging Projects: Work on innovative, cutting-edge projects that make a global impact.
Global Exposure: Collaborate with international teams and clients to broaden your professional network.
Flexible Work Arrangements: Support for work-life balance through flexible working conditions.
Comprehensive Benefits: Competitive compensation packages and comprehensive benefits including health insurance, and paid time off.
Learning Opportunities- Great opportunity to upskill yourself and work on new technologies like AI-enabled Pega solutions, Data engineering, Integration, cloud migration etc.
Company Culture:
Values diversity and fosters an inclusive environment where all ideas are respected.
Encourages professional development through ongoing learning opportunities and certifications.

  • Pune, India Apex Group Full time

    Job Description Service Delivery Management: Responsible for service delivery to all assigned customer(s) to the Service Level Agreements (SLA) and Operational Level Agreements (OLA) Owner of all Service Desk Processes (Incident, Problem Change etc.), amend and create new processes where appropriate Own the Major Incident Management Process and align all...


  • Pune, Maharashtra, India Apex Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job DescriptionService Delivery Management:Responsible for service delivery to all assigned customer(s) to the Service Level Agreements (SLA) and Operational Level Agreements (OLA)Owner of all Service Desk Processes (Incident, Problem Change etc.), amend and create new processes where appropriateOwn the Major Incident Management Process and align all...


  • Pune, Maharashtra, India Microland Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description:Education Qualification :Engineer - B.E / B.Tech / MCA Skills :Secondary -> Behavioral | Aptitude | Managerial Skills | 4 - AdvancedPrimary -> Functional | IT Operations Management | Financial Management | 3 - ExperiencedTertiary -> Functional | IT Operations Management | Business Relationship Management | 3 - ExperiencedTertiary ->...


  • Pune, India Syngenta Full time

    Job Description - Accountable for monitoring and maintaining the delivery of services by GFM suppliers for India Real Estate portfolio in line to agreed standards. - Lead the India region portfolio with responsibility for Service Delivery Managers working with the GFM supplier(s), Subject Matter Experts and other Business Partners. - To develop, agree and...


  • Pune, Maharashtra, India Smith & Nephew Full time

    Life Unlimited At Smith Nephew we design and manufacture technology that takes the limits off living Join our dynamic team and embark on an exciting journey of innovation and growth as we seek a hard-working and dedicated individual to fill the role of IT Service Delivery Manager If you re eager to be part of a dynamic environment that fosters growth...


  • Pune, Maharashtra, India Lubrizol Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Summary of the RoleThe Senior Service Delivery Manager owns and manages relationship and service delivery with contracted IT and BPO service provider. This includes processes outsourced in IT, Finance and Procurement functional areas. This role will strategically manage external service providers, internal teams and senior stakeholders to balance capacity...


  • Pune, India Suzlon Group Full time

    Location: Pune Department: IT Infrastructure Reports To: Head – End User IT Employment Type: Full-time The Lead – IT Service Delivery is responsible for ensuring the seamless delivery of IT services across the organization. This includes managing service operations, vendor relationships, SLAs, incident/problem/change management, and driving...


  • Pune, India Suzlon Group Full time

    Location: PuneDepartment: IT InfrastructureReports To: Head – End User ITEmployment Type: Full-timeJob Location - HadapsarJob Purpose:The Lead – IT Service Delivery is responsible for ensuring the seamless delivery of IT services across the organization. This includes managing service operations, vendor relationships, SLAs, incident/problem/change...


  • Pune, India Suzlon Group Full time

    Location: PuneDepartment: IT InfrastructureReports To: Head – End User ITEmployment Type: Full-timeJob Location - HadapsarJob Purpose:The Lead – IT Service Delivery is responsible for ensuring the seamless delivery of IT services across the organization. This includes managing service operations, vendor relationships, SLAs, incident/problem/change...


  • Pune, India Suzlon Group Full time

    Location: PuneDepartment: IT InfrastructureReports To: Head – End User ITEmployment Type: Full-timeJob Location - HadapsarJob Purpose:The Lead – IT Service Delivery is responsible for ensuring the seamless delivery of IT services across the organization. This includes managing service operations, vendor relationships, SLAs, incident/problem/change...