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mumbai, India LEAD School Full timeSenior Curriculum Manager - EnglishAbout us:LEAD is the market leader and the first edtech UNICORN of 2022. It is the fastest-growing School EdTech company in India. Fortune has recognized us as one of India’s top 24 Employers of the Future in June 2022. We partner with Affordable Private Schools across the country and empower them with the tools and...
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Editing - Senior Quality Analyst/Team Lead
1 month ago
Job title: Senior Quality Analyst/Team Lead, (Subject area - Biosciences, Physical Sciences, Engineering) Location: Mumbai If you are passionate about working with language, consider grammar concepts and conventions to be interesting, and find yourself correcting any language discrepancies that come your way, then we have an opportunity for you. Crimson Interactive offers you a platform that boasts an excellent brand name, top-notch visibility in the academic publishing industry, and an opportunity to learn as you work and grow with us professionally. Job Description End-to-End Quality Management Ability to edit, proofread, and review academic documents at a high speed and with high quality/precision Checking and improving the quality of editors through regular quality audits Conducting end-to-end client complaint analysis & taking required next steps Monitoring trends and facilitating decision making related to editor quality Explaining grammatical concepts, checking process adherence, and building resources for editors: maintaining healthy and professional communication on a regular basis Attending to and resolving editor queries (English/content & editorial processes) Operations Management (inter- and intra-team co-ordination and communication) Working in collaboration with the Project Management and Client Servicing teams to understand and efficiently handle client concerns, projects, and consultations Working in collaboration with the Freelancer Recruitment team to hire high-quality freelance editors for different services and projects Working in collaboration with our editors for special projects and consultations Ensuring continuous editor training and development Working on several developmental activities and projects for clients Working on data, analyses, and reports as and when required Assist in implementation of strategic and developmental tasks Preparing and sharing weekly and monthly quality updates Identifying ways of improving client delight and optimizing internal processes Mentoring new QAs in the team Mandatory Work Experience and Skill Requirements: Minimum 3 years of experience in editing/copyediting and/or conducting language quality checks (should be interested in learning new concepts along with language) High proficiency in written and spoken English (near-native) and the ability to explain language concepts to a layperson Ability to multitask, demonstrate urgency and drive, excellent time management skills, ability to work in a deadline-driven environment Ability to conduct data analysis and have analytical thinking Proficiency in MS Office (primarily Excel and Word) Open to participate and oversee team tasks and activities Preferred Skills and Achievements: Experience in publishing of scholarly papers in academic journals and ability to follow a publication’s guidelines (style manual, handbook, etc.) Ability and inclination to take on responsibilities beyond defined role Knowledge of the STEM industry
