Quality Manager

7 days ago

Mumbai, Maharashtra, India Airtel Payments Bank Full time

Purpose of the JobTo ensure and improve the quality across all our processes, build stronger controls, improve the content of SOPs, update the RCSAs, conduct walkthroughs for process improvement, conduct BCP tests, timely and accurate RBI reporting and audit responses. Identify manual activities and drive Automation Projects to timely completionExpected Key Results ActivitiesIdentify manual activities, generate new ideas with cost benefit analysis and implement these through IT /Automation ProjectsIdentify manual activities, facilitate generation of new ideas through the teamImplementation of ideas generated through IT /Automation ProjectsBuild strong controls and improve the content of SOPsImprove the content of SOPs including:strong maker checker rolestronger controlsexception handling.Conduct walkthroughs for process improvement and update the RCSAsThrough walkthroughs identify the process gaps and ensure controls are documented and implemented.All improvements and changes to be updated in the RCSA.Conduct BCP testsFacilitate tests for BCP enabled processesEnsure documentation of all BCP tests conducted.Timely and accurate RBI reporting and audit responsesTimely and accurate RBI reportingTimely and accurate audit responses.

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