Deputy Manager
2 months ago
ADP is hiring a Global Talent & Development Operations Specialist Focus Areas Manage GTD LMS transactional activities, including set up of courses and sessions, registration, attendance tracking, etc. Partner with GTD Ops team members on program coordination and communication. Partner with India learning team to ensure the administration of GTD leadership programs in India are executed successfully (incl., support operations of onsite and virtual GTD-specific programs) Support other members of the GTD Operations team on ad hoc requests and tasks that come to the team to ensure effective delivery and management of work. In this role, you will be a key member of the Global Talent & Development (GTD) Operations team, responsible for supporting select GTD team programs and processes. You will partner daily with global stakeholder groups, primarily within the GTD organization to support different programs and manage trainer and learner information in the learning system. This is a great opportunity for someone with learning operations experience looking to build their experience in the talent, leadership, and career development space. This person will need to be successful managing multiple priorities and deadlines, coordinating ongoing tasks, and identifying ongoing improvements. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel: Ready to #MakeYourMark? Apply now To learn more about Human Resources at ADP, visit: What you’ll do: Responsibilities What you can expect on a typical day: Learning System Management: You will manage training and learner information in the learning systems. For example, you will create instructor-led sessions within the system and ensure that schedules are up to date. You will be responsible for the management of participants, attendance monitoring and other tasks that support successful program completion and tracking. You will work closely with the instructional designers to publish new e-learning courses. Program Support: You will work closely with the program owners, facilitators, designers and other GTD team members to ensure all program information is up to date and easily accessible for the learners and managers. You will coordinate program communications to ensure relevant learners receive program information on time. You will also monitor program participation and issue reminders to support on time program completion. You will partner with onsite program facilitators to conduct successful delivery of programs. Support GTD processes: As needed, you will support other members of the GTD Operations team to ensure effective delivery and management of work. TO SUCCEED IN THIS ROLE: Requirements Execution Oriented: Is hyper-focused on high quality results and execution of activities. Stakeholder Management : Is able to manage multiple stakeholders with different priorities. Trusted Partner: Possesses strong relationship skills and can partner with internal stakeholders to drive success. Is able to consult and problem solve with others to meet desired outcomes. Time Management: Identifies deadlines, monitors milestones and stays organized with activities. Able to identify when milestones are at risk and course correction is needed. A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experiences could include 5 years' experience with talent development or learning processes as outlined above. Bonus points for these: Qualifications Experience with learning, talent, or leadership development. Experience with Learning Management Systems or other HR technology is a bonus. Ability to build and maintain effective relationships with project teams and sponsors. Demonstrated project management experience with varying levels of complexity is a bonus. YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences. Grow your career in an agile, dynamic environment with plenty of opportunities to progress. Continuously learn through ongoing training, development, and mentorship opportunities. Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. Get paid to pay it forward. Company-paid time off for volunteering for causes you care about. What are you waiting for? Apply today Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP’s culture and our full set of values.
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