Manager - Revenue Assurance Project Management

22 hours ago

Mumbai, Maharashtra, India Bharti AXA Life Insurance Full time

Company Description:

Bharti AXA Life Insurance is a leading life insurance provider in India, offering value-for-money life insurance and savings solutions. Established in 2006, we are a wholly owned subsidiary of Bharti Life Ventures Private Limited, a prominent business group in India. With over 200 branches across India, we ensure accessibility and convenience for our customers. Recognized as a Great Place to Work for four consecutive years, we foster a positive work environment.

Job Description:

This position is pivotal in managing and executing renewal-related projects, coordinating cross-functional teams, and enhancing processes to improve policyholder engagement and retention. You'll be the driving force behind our renewal strategy, ensuring compliance and delivering measurable impact.

Location- Malad, HO

Designation- Manager – Revenue Assurance Project Management

Key Responsibilities:

1. Project Management

  • Lead end-to-end planning, execution, and delivery of renewal projects.
  • Define scope, timelines, milestones, and deliverables.
  • Monitor SLAs and maintain project documentation.

2. Stakeholder Coordination

  • Collaborate with IT, Finance, Legal, Compliance, Underwriting, and more.
  • Serve as the central point of contact for all stakeholders.
  • Conduct regular review meetings to track progress and resolve blockers.

3. Data & Reporting

  • Analyze trends in renewals, lapses, and customer cohorts.
  • Create MIS reports, dashboards, and presentations for leadership.
  • Recommend process improvements using data-driven insights.

4. Compliance & Quality Control

  • Ensure adherence to internal policies and IRDAI regulations.
  • Conduct audits and quality checks to maintain high standards.

Qualifications & Experience:

  • Post Graduate preferred.
  • Experience in Renewals/Customer Retention/Customer Handling preferred.

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