Solutions engineer
4 weeks ago
About Super AGI: Super AGI is at the forefront of innovation, providing cutting-edge solutions in the AI and automation space. Our mission is to empower businesses to harness the potential of AI agents, enabling smarter decisions, faster growth, and transformative results. As a part of our team, you'll contribute to an exciting and fast-growing sector of AI technology while supporting customers in overcoming technical challenges. Role Overview: As a Customer Support Engineer at Super AGI, you'll be the front line of our customer interactions, ensuring a seamless experience with our AI agent platform. You will work closely with our clients to resolve technical issues, provide guidance on product usage, and collaborate with internal teams to ensure customer satisfaction. Your role will be vital in improving product functionality and fostering long-term customer relationships. Key Responsibilities: Respond to customer inquiries, providing prompt and effective technical support for Super AGI's products. Troubleshoot and resolve technical issues related to AI agent functionality, integration, and performance. Work closely with the engineering and product teams to identify, document, and report product bugs and customer feedback. Provide training and product guidance to customers, ensuring they understand how to maximize the value of Super AGI solutions. Escalate complex or critical issues to the appropriate teams while ensuring transparent communication with customers. Maintain detailed records of customer interactions and troubleshooting steps, contributing to knowledge base articles and customer resources. Continuously stay updated on Super AGI product developments and AI trends to provide proactive support. Assist in onboarding new customers and help them integrate our platform into their existing systems. Required Skills & Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience of 1-4 years in a technical support role, preferably within the AI, Saa S, or automation sectors. Strong knowledge of AI systems, APIs, cloud platforms (AWS, Azure, GCP), and relevant programming languages (e.g., Python, Java Script). Excellent troubleshooting skills and the ability to resolve technical issues in real-time. Effective communication skills, with the ability to explain complex technical concepts to both technical and non-technical users. Ability to manage multiple support tickets and prioritize tasks efficiently. Experience working with CRM and ticketing systems. Customer-centric mindset with a passion for solving problems and ensuring customer success. Preferred Qualifications: Experience with AI platforms, automation tools, or agent-based systems. Familiarity with containerization technologies (e.g., Docker, Kubernetes). Certifications related to cloud platforms or AI technologies. Experience working in a startup environment and adaptability to rapid changes in product and customer needs.
-
India BayOne Solutions Full timeAbout the RoleWe are seeking a highly experienced Director of Engineering to lead our engineering team at BayOne Solutions. This is an exceptional opportunity for a seasoned professional to join our organization and drive technical excellence.Key ResponsibilitiesTechnical Leadership: Provide strategic direction and vision for our engineering team, ensuring...
-
Solutions Architect
3 weeks ago
india IGT Solutions Full timeDesignation : Solutions Architect AI Exp: 15years Mandate Skills: Gen AI , Data Eng, (Spark , databricks and Python) , SQL, cloud. Position Overview : As a Tech Solution Architect, you will play a pivotal role in designing and implementing comprehensive IT solutions that meet our clients’ business needs. You will leverage your expertise in data...
-
india Techwave Solutions Full timeCompany Description Techwave Solutions is a leading IT services, consulting, and business solutions company that has been transforming businesses for over 15 years. With a focus on innovative technologies, we partner with global organizations to drive success through consulting-led and cognitive-driven services. Our commitment to integrity and ethics, along...
-
india Senior Data Integration Engineer Full timeMust Have Skills/Skill Requirement:Design and architect integration solutions to connect various enterprise applications, systems, and databases.Develop and implement integration workflows, APIs, and data pipelines to enable smooth communication and data exchange between different applications.Utilize Azure Integration Services such as Azure Logic Apps,...
-
india Senior Data Integration Engineer Full timeMust Have Skills/Skill Requirement: Design and architect integration solutions to connect various enterprise applications, systems, and databases. Develop and implement integration workflows, APIs, and data pipelines to enable smooth communication and data exchange between different applications. Utilize Azure Integration Services such as Azure Logic Apps,...
-
Senior Data Integration Engineer
21 hours ago
India Senior Data Integration Engineer Full timeMust Have Skills/Skill Requirement: Design and architect integration solutions to connect various enterprise applications, systems, and databases. Develop and implement integration workflows, APIs, and data pipelines to enable smooth communication and data exchange between different applications. Utilize Azure Integration Services such as Azure Logic...
-
Stackave Solutions | Solutions Architect | india
2 weeks ago
india Stackave Solutions Full timeOur Client is hiring for Solution Architect in Gurgaon. Title: Solution Architect – Financial Services Domain Experience: 10-15+ Years Location: Gurgaon Job Summary: Seeking a seasoned Solution Architect with a deep background in the Financial Services domain to lead the design and integration of enterprise solutions aligned with our business goals....
-
Stackave Solutions | Solutions Architect | india
2 weeks ago
india Stackave Solutions Full timeOur Client is hiring for Solution Architect in Gurgaon. Title: Solution Architect – Financial Services Domain Experience: 10-15+ Years Location: Gurgaon Job Summary: Seeking a seasoned Solution Architect with a deep background in the Financial Services domain to lead the design and integration of enterprise solutions aligned with our business goals....
-
Solutions Architect
2 weeks ago
India Stackave Solutions Full timeOur Client is hiring for Solution Architect in Gurgaon. Title: Solution Architect – Financial Services Domain Experience: 10-15+ Years Location: Gurgaon Job Summary: Seeking a seasoned Solution Architect with a deep background in the Financial Services domain to lead the design and integration of enterprise solutions aligned with our...
-
Solutions Architect
2 weeks ago
India Stackave Solutions Full timeOur Client is hiring for Solution Architect in Gurgaon. Title: Solution Architect – Financial Services Domain Experience: 10-15+ Years Location: Gurgaon Job Summary: Seeking a seasoned Solution Architect with a deep background in the Financial Services domain to lead the design and integration of enterprise solutions aligned with our...
-
iOS Automation Engineer
4 weeks ago
India BayOne Solutions Full timeJob Title: IOS Automation EngineerAbout this role:At BayOne Solutions, we're seeking a skilled IOS Automation Engineer to join our team. As an IOS Automation Engineer, you'll be responsible for designing, developing, and executing automated test frameworks and scripts to ensure the highest quality of our iOS applications.Key Responsibilities:• Design,...
-
india BayOne Solutions Full timeTotal Experience: 4 - 7 yearsDescription:We are seeking a Senior Software Engineer with 4+ years of experience to join our innovative team. The ideal candidate will excel in developing secure, high-quality production code, reviewing, and debugging complex systems. You will actively contribute to our engineering community by promoting firmwide frameworks,...
-
india BayOne Solutions Full timeTotal Experience: 4 - 7 years Description: We are seeking a Senior Software Engineer with 4+ years of experience to join our innovative team. The ideal candidate will excel in developing secure, high-quality production code, reviewing, and debugging complex systems. You will actively contribute to our engineering community by promoting firmwide frameworks,...
-
Mindfire Solutions | Lead Engineer
2 weeks ago
india Mindfire Solutions Full timeAbout the Job As a Lead AI/ML Engineer, you spearhead the design, development, and implementation of advanced AI and machine learning models. Your role involves guiding a team of engineers ensuring the successful deployment of projects that leverage AI/ML technologies to solve complex problems. You collaborate closely with stakeholders to understand...
-
Mindfire Solutions | Lead Engineer
2 weeks ago
india Mindfire Solutions Full timeAbout the JobAs a Lead AI/ML Engineer, you spearhead the design, development, and implementation of advanced AI and machine learning models. Your role involves guiding a team of engineers ensuring the successful deployment of projects that leverage AI/ML technologies to solve complex problems. You collaborate closely with stakeholders to understand business...
-
Mindfire Solutions | Lead Engineer
2 weeks ago
india Mindfire Solutions Full timeAbout the Job As a Lead AI/ML Engineer, you spearhead the design, development, and implementation of advanced AI and machine learning models. Your role involves guiding a team of engineers ensuring the successful deployment of projects that leverage AI/ML technologies to solve complex problems. You collaborate closely with stakeholders to understand...
-
india BayOne Solutions Full timeJob Description: Having 3-5 years' experience in the following technical areas; Microservice development experience, Java/J2EE performance tuning, DB performance tuning, Garbage collection and Heap analysis. Must have flexibility to coordinate and support during onshore hour if needed. Good knowledge of Jmeter 4.0, Blazemeter, Postman and LoadRunner tools...
-
india BayOne Solutions Full timeJob Description:Having 3-5 years' experience in the following technical areas; Microservice development experience, Java/J2EE performance tuning, DB performance tuning, Garbage collection and Heap analysis.Must have flexibility to coordinate and support during onshore hour if needed.Good knowledge of Jmeter 4.0, Blazemeter, Postman and LoadRunner tools and...
-
india BayOne Solutions Full timeJob Description: Having 3-5 years' experience in the following technical areas; Microservice development experience, Java/J2EE performance tuning, DB performance tuning, Garbage collection and Heap analysis. Must have flexibility to coordinate and support during onshore hour if needed. Good knowledge of Jmeter 4.0, Blazemeter, Postman and LoadRunner tools...
-
Databricks Solutions Architect
3 weeks ago
India HS Solutions Inc Full timeAbout the JobWe are seeking a highly skilled Databricks Solutions Architect to join our team at HS Solutions Inc.The ideal candidate will have a strong background in data engineering and experience in designing and implementing unified data platforms.Key ResponsibilitiesArchitect and design solutions to meet functional and non-functional requirements.Create...