Senior QA Engineer – Web, Mobile

6 days ago


Bengaluru, India Wadhwani Foundation Full time

Job Title: Senior QA Engineer – Web, Mobile & Conversational AI TestingLocation: Hybrid - BangaloreExperience Level: 4+ yearsEmployment Type: Full TimeAbout the Role:We are looking for a highly experienced Senior QA Engineer to lead and execute quality assurance efforts across our web, mobile, and AI-driven conversational products. You will play a critical role in ensuring our applications deliver exceptional user experiences, high performance, and reliability—especially in LLM-based (Large Language Model) conversational systems.Key Responsibilities:Test Planning & StrategyDevelop and maintain comprehensive test plans and test cases for web, mobile, and conversational AI applications.Define QA strategy for end-to-end testing of features including functional, UI/UX, performance, and regression testing.Execution & AutomationPerform manual and automated testing for mobile (iOS/Android) and web platforms. (Selenium, Pytest, Python Scripts)Design and maintain automated test scripts using tools like Selenium, Appium, or Playwright.Conduct conversational flow and response accuracy testing for LLM-based chat interfaces.LLM & Conversational App TestingEvaluate dialogue quality, prompt-response relevance, tone, and fallback behaviors in GPT-like systems.Test for hallucinations, safety, toxicity, and coherence in AI outputs.Validate integrations with RAG systems, vector stores, and API workflows.Cross-Functional CollaborationCollaborate with product managers, developers, and AI engineers to ensure feature clarity and testability.Provide feedback early in the development lifecycle to reduce bugs and enhance quality.Monitoring & ReportingTrack and report bugs using tools like JIRA or Linear.Analyze and report on test results, coverage, and quality trends.Required Qualifications:4+ years of experience in QA for web and mobile applications.Hands-on experience with both manual and automation testing tools and frameworks.Strong knowledge of QA methodologies, testing types, and software development lifecycle.Automation testing using Pytests.Experience testing LLM-based or NLP-powered applications (ChatGPT, Rasa or custom LLMs).Proficient in writing SQL queries and working with Postman for API testing.Familiarity with vector databases and conversational testing tools (Langfuse, Phoenix, etc.) is a plus.Preferred Skills:Experience in testing AI-driven personalization, intent recognition, or multi-turn conversation logic.Exposure to prompt engineering and evaluation frameworks for LLM outputs.Familiarity with CI/CD pipelines and version control systems like Git.Ability to build QA dashboards and automated quality reports.



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