Technical Support Engineer

2 weeks ago


India Unbxd Inc., A Netcore Company Full time

A Technical Support Engineer at Netcore Unbxd is the primary contact for customers on support issues and product queries. The TSE works on all matters about Unbxd's products & services for a variety of customers ranging from small & mid segment to large enterprises. A TSE uses his/her skills to troubleshoot technical problems, effectively collaborate, communicate with, and escalate to other internal teams within Unbxd to deliver resolution for the customers.

The role requires the candidates to deliver timely and high-quality incident resolution focusing on root cause analysis, prevention, and knowledge



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