Technology Specialist

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. The Business Systems Analyst is a professional who serves as a vital link between an organization's information technology capabilities and its business objectives. They also support system integration, conduct user acceptance testing, and provide training to end-users. With a strong foundation in both business operations and IT, a Business Systems Analyst helps to drive efficiency and innovation within the company.

System Analysis and Design

• Conduct analysis and evaluation of business processes and systems

• Collaborate with stakeholders to gather requirements and define project scope

• System Implementation and Integration

• Lead the implementation of new systems or system upgrades

• Monitor and evaluate system performance and make necessary adjustments

Data Management and Reporting

• Develop and maintain data management processes and procedures

• Monitor data quality and integrity to ensure accurate reporting

• Identify and resolve data discrepancies and issues

• Recommend and implement data driven solutions for business challenges

Project Management

• Plan and manage projects related to system enhancements or implementations

• Develop project timelines, milestones, and budgets

• Communicate project updates and progress to stakeholders

• Identify and mitigate risks and issues that may impact project delivery

• Ensure projects are completed on time, within budget, and meet quality standards

Monitor and maintain system performance and availability

• Provide ongoing support and training to users

• This involves understanding the broader industry context and aligning team efforts with long-term objectives.

• Mentorship and Talent Development: They should actively mentor junior colleagues, helping to shape the next generation of leaders. This includes sharing knowledge, providing guidance, and supporting career development opportunities for their teams.

• A bachelor's degree in Business Administration, Management, or a related field with at least 5 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.

• Proficiency in data analysis and modeling tools such as SQL, Excel, and specialized software relevant to the business.

• Experience with ERP systems, CRM software, or other business management platforms.

• Familiarity with project management principles and the ability to oversee projects from conception to implementation.

• A commitment to ongoing professional development and staying current with the latest industry trends and technologies.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

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