Senior Manager-CRM

3 days ago

Kozhikode, India CINDREBAY SCHOOL OF DESIGN Full time
Overview Cindrebay is hiring a Senior Manager – Growth & Analytics to lead strategy and planning for our Business Development stack. This is a hands-on leadership role where you will design dashboards, track business performance, and provide insights that guide admissions and marketing teams.
You will manage a small team (Sales Ops Manager + Data Analyst) while staying closely involved in execution -building systems, analyzing trends, and recommending strategies that improve lead generation, counsellor productivity, and regional performance.

Build and maintain dashboards and tracking systems for business performance.
Analyze data to provide clear insights and recommendations to leadership.
Manage and mentor a Sales Ops Manager and Data Analyst, ensuring timely reports and process improvements.
Stay hands-on with Excel, CRM, and BI tools while driving strategy and planning.

6–9 years of experience in Growth, Analytics, or Sales Strategy, ideally in EdTech or B2C sales-led businesses.
~ Strong expertise in Excel (advanced formulas, pivots, macros), CRM systems, and BI tools (Power BI/Tableau).
~ Strong understanding of sales funnels, lead flow, and admissions processes.
~ Graduate degree required; MBA preferred.

Competitive senior-level salary + performance incentives.
Career growth into Strategy Leadership roles as the business scales.

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