Director of Account Management
5 days ago
The Director of Customer Experience (CX) will be a strategic and results-oriented leader responsible for orchestrating exceptional customer journeys and maximizing satisfaction for our market, particularly within the home appliances/retail sector, where product and service quality Strategic CX Leadership: Develop and execute a comprehensive B2C customer experience Process Optimization for Quality: processes across all touchpoints, from pre-sales inquiry to installation, after-sales service, and service quality that Indian customers expect. • CRM, analytics platforms, feedback tools) to gather, analyze, and interpret customer data and behavioral patterns. improving customer satisfaction, loyalty, and business performance. • Customer Retention Campaign Management: Develop, implement, and manage targeted customer retention campaigns, leveraging data-driven insights and personalized approaches to After-Sales Service Excellence: Oversee and enhance the entire after-sales service experience, including installation, maintenance, and complaint resolution, ensuring prompt, efficient, and quality service that builds customer trust and advocacy. • Team Leadership & Training: training and guidance to ensure consistent delivery of exceptional service standards across the experience across all interactions. • Implement robust feedback mechanisms (surveys, social media monitoring, reviews) and actively leverage customer feedback to identify pain points, drive continuous improvement, and maximize Net Promoter Score (NPS). • Budget Management & ROI Measurement: Market Intelligence & Innovation: Stay abreast of industry trends, competitor activities, and Bachelor's degree in Business, Marketing, or a related field; a Master's degree is a plus. • Strong experience in B2C customer experience management, particularly within the Indian Expertise in leveraging technology for customer experience analytics, data interpretation, and Experience in developing and executing successful customer retention campaigns. • Familiarity with CRM systems, customer feedback platforms, and analytics tools. • Strong analytical and problem-solving abilities, with a data-driven approach to decision-making. • Passion for delivering exceptional customer experiences and a deep understanding of the importance of service quality in the Indian market.
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Associate Director
1 week ago
bangalore, India Uniqus Consultech Inc. Full timeRole & ResponsibilitiesUniqus is seeking professionals for our ARC team. As an Associate Director, you will work with clients to provide high-quality accounting advisory services set out above. You will be responsible to maintain client relationships with senior stakeholders, work with Partner & Directors as well as mentor the team members apart from...
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Associate Director
5 days ago
bangalore, India Uniqus Consultech Inc. Full timeRole & Responsibilities Uniqus is seeking professionals for our ARC team. As an Associate Director, you will work with clients to provide high-quality accounting advisory services set out above. You will be responsible to maintain client relationships with senior stakeholders, work with Partner & Directors as well as mentor the team members apart from...
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Account Director- Public Relations
2 weeks ago
bangalore district, India Adfactors PR Full timeAbout Us: Adfactors PR is a leading PR agency dedicated to transforming the way companies communicate with and connect with their audiences. With a strong focus on innovation and strategic storytelling, we are at the forefront of driving brand elevation in the digital era. Our mission is to create meaningful impact through powerful narratives, helping our...
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Sales Manager/Director
2 weeks ago
bangalore, India Socionext America Inc. Full timeSales Manager/Director , Global Accounts - SNA - Milpitas, CA Description Socionext Inc. (SNI) is a innovative enterprise that designs, develops and delivers Custom Solution SOC solutions to customers worldwide. The company is focused on imaging, networking, server and other dynamic technologies that drive today’s leading-edge applications. Socionext...
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Sales Manager/Director
2 weeks ago
Bangalore, India Socionext America Inc. Full timeSales Manager/Director , Global Accounts - SNA - Milpitas, CA Description Socionext Inc. (SNI) is a innovative enterprise that designs, develops and delivers Custom Solution SOC solutions to customers worldwide. The company is focused on imaging, networking, server and other dynamic technologies that drive today’s leading-edge applications. Socionext...
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Urgent! Sales Manager/Director
2 weeks ago
Bangalore, India Socionext America Inc. Full timeSales Manager/Director , Global Accounts - SNA - Milpitas, CA Description Socionext Inc. (SNI) is a innovative enterprise that designs, develops and delivers Custom Solution SOC solutions to customers worldwide. The company is focused on imaging, networking, server and other dynamic technologies that drive today’s leading-edge applications. Socionext...
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Finance Manager
5 days ago
Bangalore, India Peak XV Partners Full timeOne of our early-stage AI SaaS portfolio is looking for a Director of Finance to join the business and help the Founder scale the finance function. Own and execute all financial operations like payroll processing, vendor payouts and collections(accounts receivables). Develop and maintain financial models to support the company's strategic planning Oversee...
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Associate Accountant
2 weeks ago
bangalore, India Kaizen Accountants Full timeAbout Us Kaizen Accountants is part of the Kaizen Group in the UK, providing accounts, tax, payroll, and compliance services to directors and SMEs. We combine traditional expertise with modern cloud technology and AI tools to deliver efficient, high-quality services. Role Overview We are hiring part-time accountants with UK accounting knowledge to join us...
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bangalore, India KMK Consulting Inc. Full timeDirector/Associate Director, Sales Operations & Incentive Compensation Company Overview KMK is a leading global data analytics and technology consulting firm, dedicated to empowering leaders in the Life Sciences sector with data-driven insights for improved decision-making. Our cutting-edge data analytics and software platforms cater to diverse needs,...
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Sales Manager/Director
2 weeks ago
Bangalore Urban, India Socionext America Inc. Full timeSales Manager/Director , Global Accounts - SNA - Milpitas, CA Description Socionext Inc. (SNI) is a innovative enterprise that designs, develops and delivers Custom Solution SOC solutions to customers worldwide. The company is focused on imaging, networking, server and other dynamic technologies that drive today’s leading-edge applications. Socionext...
