Sales Administrator – CRM

3 days ago

bangalore, India Centrilogic Full time

Sales Administrator – CRM & Sales Operations About the Company Centrilogic is a premier global provider of multi-cloud management, cloud-native application development solutions, data, and strategic end-to-end digital transformation services. Headquartered in Canada with regional headquarters in the US and the United Kingdom, Centrilogic delivers smart, streamlined solutions to clients worldwide. Position Summary We are seeking a detail-oriented and highly reliable Sales Administrator (Offshore) to support our Sales and Sales Operations teams with data entry, CRM updates, reporting, quote processing, and workflow automation . The ideal candidate has a strong understanding of sales systems, excellent organizational skills, and the ability to work independently while aligning with our North American teams. Key Responsibilities Maintain and update CRM records (Salesforce) to ensure data accuracy for accounts, contacts, opportunities, and activities. Create, edit, and track quotes, proposals, and order forms in CPQ based on direction from Inside or Field Sales teams. Assist with renewal tracking and contract lifecycle management. Prepare weekly sales reports, pipeline summaries, and activity dashboards for leadership. Support campaign execution by cleaning and segmenting prospect/customer data lists. Monitor and manage shared sales inboxes for lead routing, meeting scheduling, or customer inquiries. Identify opportunities for sales process automation and assist in implementation (e.g., workflows, templates). Collaborate with IT or RevOps to document and improve sales tech stack usage and workflows. Work within North American time zone overlaps (e.g., 6:00 am – 2:00 pm EST preferred). Qualifications 2–4 years of experience in sales administration, CRM operations, or a similar support role for North American or European clients. Proficient in Salesforce, SalesLoft, or other CRM platforms. Strong Excel skills for reporting and data manipulation. Familiarity with quoting tools, DocuSign, or CPQ platforms is a plus. Strong English communication skills (written and verbal). Self-motivated, highly organized, and comfortable working remotely. Experience with task management or collaboration tools (MS Teams). Preferred Skills Experience supporting an MSP, IT services company, or technology reseller. Exposure to workflow tools (Zapier, Power Automate, or similar). Ability to document SOPs and create playbooks for repetitive tasks.

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