Senior SME

Location: BengaluruExperience: 9+yearsJob DescriptionHPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.What you'll do:Seeking a Senior Systems SME with strong Enterprise Linux/UNIX skills and deep hands‑on HPE NonStop (NSK) expertise. The role requires OS administration, NonStop system lifecycle tasks, firmware/CLIM management, NSK/OSS product installs, storage/processor configuration, backups, DR support, and TACL scripting.Integrate technical knowledge and business understanding to create superior solutions for customers and HPE. Have a strong customer focus and sensitivity in dealing with diverse cultures and ability to learn and adapt quickly.What you need to bring:Eligibility & Qualification:Bachelor’s degree in Engineering (or Equivalent).Experience: 15 years of total experience in IT and 8+ years of relevant experience in Enterprise Linux technical support environment & and at least 5 years hands-on HPE NonStop (NSK) administrationHPE NonStop (NSK) administration covering CLIM firmware upgrades/re images, cold loads, NSSE/RVU and YSUT operations, SYSGEN/SPR installs, Safeguard user/group management, and NonStop storage/processor configuration.Strong TACL scripting proficiency plus solid Linux/UNIX administration (RHEL/CentOS/SUSE; familiarity with AIX/HP‑UX), experience with OSS stack components (TMF, SQL/MX, JDBC, ITP Webserver, GIT), virtualization (VMware/RHVM/KVM) and basic Goldengate/backup knowledge; capable of troubleshooting FTP/Java/JDBC/Telnet and CLIM networking issues.Relevant certification on the latest track like RHCSA / RHCE , Ansible , Jenkins , Open stack ( Redhat / Ubantu), SUSE High Availability & HPE Non-Stop.ITIL certification is an added advantageFlexible to work in 24X7 support environment and shared servicesstrong vendor coordination skills for hardware/firmware changes.Key Responsibilities:Perform L3 administration for HPE NonStop (NSK): CLIM firmware upgrades, re-image, cold loads, system firmware upgrades/downgrades, process pair and failover support.Install, configure and maintain NSK and OSS products: Web Viewpoint, Viewpoint, TMF, SQL/MX, ITP Webserver, JDBC, GIT and related NonStop components.Manage NonStop storage and compute resources: configure storage CLIMs / IP CLIMs, add/remove storage & processors, validate redundancy and capacity.Execute NSSE/RVU processing, RVU upgrades and YSUT for Dev/QA systems; perform SYSGENs and SPR installs to support ISV deployments on SUT.Safeguard administration: add/delete user IDs and groups, manage permissions, and clean up Guardian/OSS file systems.Lead backup & restore and image creation: run partial/full backups, coordinate with FTC Lab Ops, support Goldengate backup workflows, and create QCOW/VMDK images for Dev/QA.Troubleshoot complex cross-platform incidents: resolve FTP, Java/JDBC, Telnet, CLIM networking issues and perform root-cause analysis and remediation.Administer Linux/Unix environments: RHEL/CentOS/SUSE operations, patching, virtualization (VMware/KVM), monitoring, capacity planning and kernel/I/O troubleshooting.Develop and maintain automation & scripts: TACL for NonStop, Bash/Python/Ansible for Linux/Unix automation, patch orchestration and routine tasks.Manage changes and incidents: own CRIS/ServiceNow tickets, prepare change plans and rollbacks, update CMDB and runbooks, participate in CABs.Collaborate with application teams (ABAP/Java): support JDBC/web server integration, ISV installs, performance troubleshooting and application tier backup coordination.Drive DR planning and testing: document procedures, lead failover/failback tests across NonStop and Linux stacks and incorporate lessons learned.Mentor L1/L2 engineers, produce SOPs/runbooks and ensure high-quality documentation and knowledge