Technical Service Engineer

6 days ago

Bengaluru, India ibTech Group Full time

ibTech Group operates across the Middle East and Indian subcontinent, offering a wide range of products in partnership with international brands for B2B businesses. With a focus on client satisfaction, ibTech Group provides customized solutions for retail and industrial businesses, including electronic article surveillance, end-of-line packaging, and high-resolution printers.Role DescriptionThis is a full-time hybrid Technical Service Engineer role at ibTech Group in Dubai, with flexibility for remote work. The Technical Service Engineer will be responsible for field service, customer support, technical support, and troubleshooting tasks to ensure customer satisfaction and effective product maintenance.QualificationsCustomer Satisfaction and Customer Support skillsField Service and Technical Support skillsTroubleshooting expertiseExcellent problem-solving and communication skillsAbility to work independently and in a teamExperience in the technology or engineering industryBachelor's degree in Electrical/Electronics Engineering or related field2-4 Years of technical, servicing experience in RF Technologies, ELV Systems, Access Control, with strong exposure to networking and integration technologies.

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