Customer success associate

4 days ago

Hyderabad, India Readywire Full time

Job Title: Client Success Associate - Sales Support & CRM ExecutiveAbout the RoleWe are looking for a detail-oriented Client Success Associate - Sales Support & CRM Executive to ensure timely updates and accuracy of sales data within the CRM/LMS system. The role involves coordinating with Sales Executives, verifying lead information, escalating gaps, and supporting business development activities with strong communication across multiple languages.Key ResponsibilitiesCRM & Data ManagementFollow up with Sales Executives to ensure CRM is updated on time.Verify and maintain accuracy of CRM and LMS data.Track Tasks, Lead Reviews, Pending Assignments on a daily basis.Manage Imported Leads, Bookings, and Retails in the system.Ensure proper classification of Excluded Numbers, Employees, and Branches.Communication & CoordinationCall and follow up with Sales Executives regarding pending updates.Maintain professional communication with Sales/BDM teams.Escalate unresolved issues to higher management.Reporting & Analysis (DAR – Daily Activity Report)Prepare and share daily, weekly, and monthly reports on lead status and follow-ups.Highlight delays, pending actions, and escalate issues when required.Support BDMs with data-driven insights for business development.Required SkillsStrong communication & follow-up skills.Fluency in Tamil, Kannada, Telugu or Hindi along with English(must).Basic knowledge of CRM/LMS systems and data entry.High attention to detail, patience, and accuracy.Ability to coordinate with multiple stakeholders and escalate effectively if needed.Preferred AttributesPrior experience in Sales Support / Data Entry / CRM Executive roles.Strong organizational and time-management skills.Ability to work under pressure with persistence and discipline.Job Title: Client Success Associate - Sales Support & CRM ExecutiveCompany: Readywire Pvt. Ltd.Employment Type: Full-time Contract (Immediate Joiner)Location: RemoteWork Schedule: 6-day work weekTimings : 10:00 AM to 8:00 PM

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