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Product Support and Development Manager
7 days ago
BMC is an industry leader in software development, offering a range of innovative products and services that help businesses succeed. Our commitment to quality, innovation, and customer satisfaction has earned us numerous awards and recognition in the industry.
We are seeking a highly skilled Product Support and Development Manager to join our team. This role involves overseeing product R&D support and patch development efforts, building and leading a talented team of engineers, and delivering exceptional value to our customers.
Key Responsibilities:
- Build and lead a team of 10 engineers in product support and patch development for mission-critical software.
- Develop and implement diagnostic tools and processes to enhance product performance.
- Collaborate with product teams to define requirements and prioritize development tasks.
- Manage patch development cycles, ensuring timely delivery and quality assurance.
- Oversee people-related responsibilities, including leading the hiring process, delegating tasks, prioritizing workloads, and providing guidance to ensure team success and individual growth
- Foster a sense of urgency within the team to meet project deadlines.
- Encourage continuous learning and development among team members.
Requirements:
- Bachelors degree in computer science, Engineering, or a related field.
- 7+ years of overall software engineering experience, out of which at least 3+ years in a people management role
- 3+ years of experience in C++ software development
- Deep proficiency in Linux OS.
- Solid understanding of database technologies (PostgreSQL, MySQL, Oracle).
- Excellent problem-solving skills and a sense of urgency.
- Ability to build and lead effective teams, fostering collaboration and growth.
- Self-motivated with a strong desire to learn and adapt.
- Great communication and interpersonal skills
Our Culture
BMC is a positive, empowering culture that truly values people. We offer opportunities for professional growth and development, a diverse and inclusive work environment, and a competitive salary and benefits package.
