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Strategic Solutions Architect

1 month ago

Gurgaon, Haryana, India Sprinklr Full time

Unlock the Power of Innovation

Sprinklr, a leading enterprise software company, is seeking a skilled Strategic Solutions Architect to join our team in Gurgaon or Bangalore.

The estimated salary for this position is ₹2,500,000 - ₹3,500,000 per annum, depending on experience.

About the Role

We are looking for a highly motivated and experienced individual who can lead the development and implementation of comprehensive product solutions, specializing in CCaaS and CPaaS offerings.

As a Strategic Solutions Architect, you will drive initiatives from conception to execution, ensuring alignment with business objectives and client requirements. Your primary focus will be on crafting compelling proposals and responses that showcase the organization's capabilities and expertise.

You will also collaborate effectively with partners and client carriers to integrate telecommunications solutions and expand market reach. Additionally, you will ensure robust and reliable communication channels, meeting performance and scalability requirements.

Key Responsibilities

  • Lead the development and implementation of comprehensive product solutions, specializing in CCaaS and CPaaS offerings.
  • Craft compelling proposals and responses that showcase the organization's capabilities and expertise.
  • Collaborate effectively with partners and client carriers to integrate telecommunications solutions and expand market reach.
  • Ensure robust and reliable communication channels, meeting performance and scalability requirements.

Requirements

  • Experience Required: 5-10 years of relevant work experience.
  • RFP/RFI Management: Oversee the RFP and RFI processes with proficiency, ensuring thorough understanding of client needs and industry standards.
  • Global Telco Collaboration: Forge strategic partnerships with global telcos to facilitate seamless voice connectivity worldwide.
  • Network Optimization: Utilize advanced expertise to optimize network infrastructure, including VPN, MPLS, and AWS networking solutions.
  • Voice Technology Proficiency: Demonstrate extensive knowledge and practical experience in VOIP, SIP, BYOC, codecs, QoS, FreeSWITCH, Asterisk, and related technologies.
  • Required Educational Qualification: Graduate/Postgraduate in Information Technology or Business Studies.
  • Location requirement: Gurgaon/Bangalore.

What We Offer

Sprinklr is committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. We provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

We believe in our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.