Strategic Business Transformation Lead
3 days ago
The Strategic Business Transformation Lead is a key role at Microsoft, responsible for developing and maintaining relationships with key customer stakeholders to drive quality solution delivery and health.
This role requires a strong understanding of the customer's technology platform and Microsoft's technology roadmap, as well as excellent communication and leadership skills to facilitate business objectives and outcomes.
Responsibilities- Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models.
- Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals.
- Leverages broad foundational industry and technical expertise to enable customer success.
- Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work.
- Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations.
To be successful in this role, you will need:
- Bachelor's Degree in Business, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience.
- Or Master's Degree in Business, Computer Science or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience.
- Equivalent experience may also be considered.
The estimated salary for this role is $120,000 - $180,000 per year, based on location and experience.
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