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Collections Specialist
2 weeks ago
Collections Specialist
About the Role:We are seeking an experienced Collections Specialist to join our team. In this role, you will be responsible for managing accounts receivable and developing strategies to improve revenue cycle performance.
Duties and Responsibilities:- Serve as a specialist in accounts receivable management strategies and best practices.
- Lead the resolution of high-level and escalated denial issues.
- Conduct root cause analysis to identify systemic issues contributing to denials.
- Develop and implement proactive measures to prevent future denials.
- Establish and maintain relationships with payer representatives to facilitate effective communication and negotiation.
- Train and mentor junior associates on advanced denial management techniques and payer communication strategies.
- Collaborate with cross-functional teams to implement process improvements and optimize revenue cycle performance.
- Monitor AR/Denial trends and provide regular reports and updates to leadership.
- Minimum 2 years of progressive experience in AR/Denial Management-Revenue Cycle Management, US Healthcare.
- In-depth knowledge of healthcare billing regulations and payer policies.
- Excellent communication, negotiation and relationship-building skills.
- Advanced proficiency in data analysis and reporting tools.
- Ability to drive change and implement process improvements effectively.
- Bachelor's degree in healthcare administration, finance, or related field.