Information Systems Technician

4 days ago

Noida, Uttar Pradesh, India beBeeSecurity Full time ₹ 15,00,000 - ₹ 22,50,000

The IT team is responsible for maintaining and improving the company's technology infrastructure.

Job Title: Technology Support Specialist

This role involves ensuring seamless operations of all IT systems, hardware, and software across the organization. As a key member of our tech department, you will be responsible for troubleshooting technical issues, implementing security measures, and collaborating with other teams to achieve business objectives.

Key Responsibilities:

  • Hardware & Software Management
    • Install, configure, and maintain desktops, laptops (Windows & Mac), printers, and other IT equipment.
    • Manage and troubleshoot operating systems: Windows, macOS, iOS, and Android.
    • Oversee mobile device management (MDM) and application updates across company devices.
    • Maintain an inventory of IT equipment and software licenses.
  • Networking & Internet
    • Set up, monitor, and troubleshoot LAN/WAN, Wi-Fi, and VPN connectivity.
    • Ensure seamless internet access and resolve connectivity issues promptly.
    • Optimize network performance and security.
  • IT Security
    • Implement and maintain firewalls, antivirus, and security measures across all devices.
    • Manage system access, authentication, and user permissions.
    • Oversee data backups, recovery systems, and disaster preparedness.
    • Protect endpoints including laptops, iOS, and Android devices from cyber threats.
  • Cloud & Server Management
    • Administer and monitor cloud servers (AWS, Azure, Google Cloud, etc.).
    • Manage data storage, synchronization, and uptime performance.
    • Ensure secure integration of cloud services with daily business operations.
  • Support & Training
    • Provide technical support for Windows, macOS, iOS, and Android users.
    • Train staff on IT systems, device usage, and cybersecurity best practices.
    • Document IT processes, troubleshooting guides, and SOPs.

Requirements:

  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • 3–6 years of proven experience in IT administration, networking, and IT security.
  • Strong knowledge of Windows, macOS, iOS, and Android operating systems.
  • Experience with networking technologies, firewalls, and VPN solutions.
  • Hands-on experience with cloud platforms (AWS, Azure, Google Cloud).
  • Familiarity with Mobile Device Management (MDM) solutions.
  • Excellent problem-solving, troubleshooting, and communication skills.

Preferred Certifications (Optional):

  • CCNA / CCNP (Networking)
  • Microsoft Certified: Azure Administrator / AWS Certified Solutions Architect
  • CompTIA Security+
  • Apple Certified Support Professional (ACSP) / Android Enterprise Certification

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