Senior Boutique Manager Position

1 day ago


Bengaluru, Karnataka, India beBeeLuxury Full time ₹ 9,00,000 - ₹ 12,00,000
Store Leader

The role of a Store Leader involves leading overall boutique operations while upholding luxury standards at every client touchpoint. Strong sales leadership, team management, operational excellence, and a passion for delivering extraordinary client experiences are required.

Key Responsibilities:
  • Drive the boutique to achieve and exceed monthly and annual sales targets.
  • Identify business opportunities and implement strategies to grow revenue.
  • Monitor key KPIs (conversion, ticket size, client acquisition, repeat clients) and take corrective action when needed.
  • Ensure every client interaction reflects luxury brand values and ethos.
  • Build a culture of personalised clienteling and post-sale follow-up.
  • Organise and host private client events, previews, and activations.
  • Act as a brand ambassador, maintaining impeccable grooming, etiquette, and storytelling standards.
  • Recruit, train, and mentor client advisors, assistants, and support staff.
  • Provide ongoing feedback, conduct product knowledge and service training sessions.
  • Foster a motivated and luxury-driven team culture.
  • Oversee inventory management, stock movement, and safe-room protocols.
  • Authorise stock in/out, sales invoices, and client documentation.
  • Coordinate audits and compliance with security and safe-room teams.
  • Ensure daily completion of bank deposits and card settlements.
  • Maintain boutique presentation, visual merchandising, and ambience to luxury standards.
  • Enforce SOPs related to client service, security, and operational processes.
  • Ensure compliance with HR, finance, and incentive policies.
Requirements:
  • 6–10 years of luxury retail experience (jewellery, watches, or fashion), with at least 3 years in a managerial role.
  • Proven record of leading teams and achieving sales targets.
  • Strong operational expertise in inventory, finance, and compliance.
  • Excellent communication skills in English.
  • Polished grooming, refined etiquette, and luxury presence in client interactions.
  • Passion for jewellery, design, and creating memorable client experiences.

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