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Phone Banking Professional

2 weeks ago


Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 21,600 - ₹ 28,800

Job Opportunity

*As a Phone Banking Officer, you will be responsible for handling inbound and outbound calls to assist customers with their queries. *This role requires excellent communication skills, both written and verbal, to ensure that customer needs are met professionally and efficiently. *Responsibilities include answering customer inquiries, resolving complaints, and escalating issues when necessary.
Key Skills
*Excellent communication and interpersonal skills. *Ability to work in a team environment. *Strong problem-solving and analytical skills. *Results-oriented individual with a focus on delivering high-quality service.
Benefits
*Opportunity to work in a dynamic and growing industry. *Chance to develop your career and take on new challenges. *Competitive compensation package. *A supportive and collaborative work environment.
Additional Requirements
*Availability to work varied shifts, including evenings and weekends. *Ability to meet sales targets and achieve performance goals. *Willingness to participate in ongoing training and development opportunities.