Financial Expert Support Specialist

5 days ago

Surat, Gujarat, India beBeeFinance Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Oracle JD Edwards Finance Support Consultant

The Oracle JD Edwards Finance Support Consultant is responsible for providing expert support and maintenance of JD Edwards EnterpriseOne systems to a global customer base, ensuring optimal application performance and proposing value-added solutions.

This role requires effective collaboration in a remote team environment with availability during European business hours. The consultant will work closely with internal and external resources to ensure timely resolution of issues and delivery of high-quality results.

  • Provide first and second-line support to customers, ensuring service level agreements are met.
  • Create functional solutions based on defined business requirements.
  • Liaise with internal applications teams and external suppliers to ensure application fixes and changes meet business needs and are delivered on time.
  • Proactively reduce the frequency or impact of incidents on customers' businesses through problem management.
  • Support junior consultants with functional expertise while actively contributing to team success by identifying and driving process improvements.
  • Initiate and manage effective relationships between Global Support teams and the Redfaire group.
  • Ensure that application issues reported are dealt with in a timely manner according to prioritization and communicate effectively on the status of issues being dealt with.
Required Skills and Qualifications:
  • Minimum 3 years of experience in Oracle JD Edwards E1 Finance, preferably in a support or implementation role.
  • Experience with all JD Edwards versions up to and including EnterpriseOne 9.2.
  • Domain expertise in core finance modules, including GL, AR, AP.
  • JD Edwards World Software experience is an asset.
  • Excellent verbal and written communication skills in English, with the ability to convey complex information clearly and confidently to technical and non-technical stakeholders.
  • A highly driven and self-motivated individual with a proactive approach and a strong commitment to delivering high-quality results on time.
  • Proven ability to manage multiple complex tasks simultaneously, with a structured and analytical approach to problem-solving.
  • A strong team player with excellent collaboration skills, able to work effectively in a remote working environment.
Benefits:
  • Be part of an industry-leading Oracle Partner recognized for excellence.
  • Collaborate with a diverse, international team supporting a rapidly growing global client base.
  • Benefit from strong development opportunities across cutting-edge technologies and global delivery models.
  • Enjoy flexible working arrangements, including remote options, to maintain a healthy work-life balance.
  • Join a cooperative and friendly team that thrives in a values-driven, inclusive workplace.
  • Experience The Redfaire Way of Working—a culture fostering continuous improvement, innovation, and independent thinking.
  • A genuine commitment to your personal and professional growth through ongoing learning and development opportunities.
What We Offer:

We are committed to building an integrative culture where everyone feels welcomed and supported. Our inclusive workplace provides an environment that supports your development, regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

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