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Ecommerce Strategy and Transformation Lead

1 week ago

Bengaluru, Karnataka, India Lenovo Full time
About Lenovo
We are Lenovo, a US $62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500. We employ over 77,000 people around the world and serve millions of customers every day in 180 markets.

Our focus on delivering smarter technology for all drives our transformation and expansion into growth areas that fuel the advancement of New IT technologies.

About the Role
The Transformation and Operations team plays a key role in driving the success of all IT projects, data integration, and business operations of ecommerce Business in India. This role requires strong expertise in Project and stakeholders management at mid and Senior level.

This position will manage the Ecommerce operations team to drive business analytics and data integration, ensuring accurate data reporting and effective business decisions. Responsibilities include:
  • Managing IT projects, understanding project timelines, and driving sign-offs with stakeholders
  • Collaborating with the Ecomm Director, peer team members, and AP WW Team

Key Areas of Responsibility
Transformation:
  • Identifying key IT projects to drive business growth and customer experience improvement
  • Laying down project timelines and driving sign-offs with stakeholders
  • Understanding project costs and efforts required
  • Monitoring project progress and cascading updates to stakeholders
  • Understanding IT business projects rolled out by WW and their impact on India Ecommerce business
  • Phasing out WW projects in India with minimal business disruption
  • Collaborating with India Ecommerce team members to drive new business opportunities and API integration

Business Operations:
  • Leading the operations team to improve data accuracy and drive business decisions
  • Digitizing data management with WW team
  • Collaborating with WW analytics to drive data accuracy and business report quality
  • Preparing data for weekly/monthly reviews and analyzing consumer buying behavior trends