Technical Operations Specialist

7 days ago


Mumbai, Maharashtra, India Interactive Brokers Full time
Job Title: Technical Operations Specialist

At Interactive Brokers, we are seeking a highly skilled Technical Operations Specialist to join our team. As a key member of our operations team, you will be responsible for monitoring and maintaining the integrity of our global brokerage system.

Responsibilities:
  • Monitor and analyze the brokerage system in real-time to identify and troubleshoot operational issues.
  • Collaborate with architecture and infrastructure teams to resolve system issues and implement process improvements.
  • Provide 2nd-level technical support to internal teams and act as the primary escalation point for all brokerage system technical issues.
  • Monitor and troubleshoot batch job scheduler issues and analyze existing business workflows to develop new monitoring tools and automated process monitoring.
Requirements:
  • Strong communication skills with English as the primary language.
  • Bachelor's degree or apprenticeship in a technical discipline.
  • Working knowledge of general computing concepts, networking, Linux operating system, and related technologies.
  • Ability to analyze and solve problems promptly and accurately in a fast-paced environment.
Preferred:
  • Prior experience in a technology position.
  • Experience with Unix/Linux style command line interfaces.
  • Previous experience with scripting languages (e.g., Shell, Perl, Python).
  • Desire to explore and learn new concepts, systems, and technologies.
Additional Information:

This role requires weekend work on rotation and multiple shifts during the week. All shifts are required to be in the office and not remote.

Interactive Brokers offers a competitive salary package, performance-based annual bonus, group medical and life insurance, modern offices with free amenities, and more.



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