Technical Operations Specialist
7 days ago
At Interactive Brokers, we are seeking a highly skilled Technical Operations Specialist to join our team. As a key member of our operations team, you will be responsible for monitoring and maintaining the integrity of our global brokerage system.
Responsibilities:- Monitor and analyze the brokerage system in real-time to identify and troubleshoot operational issues.
- Collaborate with architecture and infrastructure teams to resolve system issues and implement process improvements.
- Provide 2nd-level technical support to internal teams and act as the primary escalation point for all brokerage system technical issues.
- Monitor and troubleshoot batch job scheduler issues and analyze existing business workflows to develop new monitoring tools and automated process monitoring.
- Strong communication skills with English as the primary language.
- Bachelor's degree or apprenticeship in a technical discipline.
- Working knowledge of general computing concepts, networking, Linux operating system, and related technologies.
- Ability to analyze and solve problems promptly and accurately in a fast-paced environment.
- Prior experience in a technology position.
- Experience with Unix/Linux style command line interfaces.
- Previous experience with scripting languages (e.g., Shell, Perl, Python).
- Desire to explore and learn new concepts, systems, and technologies.
This role requires weekend work on rotation and multiple shifts during the week. All shifts are required to be in the office and not remote.
Interactive Brokers offers a competitive salary package, performance-based annual bonus, group medical and life insurance, modern offices with free amenities, and more.
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