
Senior Subscription Billing Specialist
4 days ago
Job Overview:
We are seeking a skilled professional to address a critical operational challenge in our subscription billing infrastructure.
- Main Responsibilities:
- Identify and resolve risks within the Zuora platform to ensure business continuity
- Design and optimize customer experience workflows across billing and subscription journeys
- Collaborate with cross-functional teams to align Zuora capabilities with business goals
- Implement best practices for Zuora configuration, automation, and data integrity
- Provide technical leadership and documentation to reduce future dependency risks
Candidate Requirements:
- Proven experience in enterprise software development or architecture
- Deep understanding of subscription billing models and customer lifecycle management
- Hands-on expertise with Zuora APIs, Workflow Designer, Product Catalog, and Reporting
- Experience integrating Zuora with CRM (e.g. Salesforce), ERP, and data platforms
- Strong analytical and problem-solving skills, with a focus on customer experience
- Excellent communication and documentation abilities
Working Conditions:
- Hybrid role with flexibility
- Fully remote available- Candidates from the UK, USA & India are being considered for this role
- Collaboration across global teams and time zones
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