Trade Lifecycle Manager

This is a critical operational and managerial position with middle level of responsibility within Middle Office Services operating via Aladdin platform. The role acts as a primary escalation point for all internal/external client(s). We are looking for a hands-on manager who will ensure the teams under their responsibility undertake delivery to both internal and external client(s), ensure timely response to client-initiated queries, and escalate any unresolved matters to management for best resolution solution.

The successful candidate will manage corresponding teams in various locations for responsible clients. They will own end-to-end trade lifecycle delivery including trade capture, confirmation, settlement support, reconciliation, and corporate actions. This involves ensuring accurate and timely processing across asset classes, overseeing trade exceptions, breaks resolution, and escalation protocols with custodians and brokers. As a key point of contact for daily BAU, incident management, and SLA adherence, the candidate will serve as a senior operational liaison for global clients and internal stakeholders. They will deliver regular service reporting, governance decks, and support client reviews. Additionally, they will lead strategic initiatives such as client onboarding, change requests, and transitions. They must drive high-performance culture through mentoring, training, and career development. Ensuring adherence to control standards, regulatory requirements, and audit protocols, the candidate must proactively identify risk areas, conduct root cause analysis, and implement remediation plans. They will also lead business continuity and resiliency efforts in coordination with other functions. Furthermore, they will identify and implement process improvements and automation opportunities. Collaboration with technology, product, and transformation teams for system enhancements and tool upgrades is essential. Effective communication on issues/problems to the Client and to SSC management, ensuring a proper and timely follow-up to ensure resolution, is crucial for this role.

• Strong knowledge of trade lifecycle management, reconciliations, and settlements: The ideal candidate should have in-depth understanding of the asset management industry gained through working in a variety of asset management disciplines.
• Broad and in-depth understanding of the asset management industry: The candidate should have experience in leading and delivering operations in line with cost/budgets.
• Strong critical thinking, problem-solving, and proactive mindset: Excellent communication and presentation skills to audiences of different sizes and levels of seniority are required.
• Client-centric attitude in managing, prioritizing, and delivering operations and services: Good team-working skills, commercial acumen, and ability to drive pay for performance and culture of performance differentiation within teams are essential.
• Strong understanding of the risk and controls environment: The candidate should have executive presence, managing with influence, and effective communication across stakeholder groups both regionally and globally.

We offer a competitive benefits package, including generous medical care, insurance, and savings plans. Our flexible Work Program allows you to match your needs, and our wealth of development programs and educational support will help you reach your full potential.

State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients.