Global Conference Operations Specialist, Event Experience Expert

2 weeks ago


Gurgaon, Haryana, India Gartner Full time

About the Role

The Sr. Conference Planner is a critical support role within the global content team responsible for delivering exceptional customer experiences for attendees, sponsors, and associates at conferences.

Key Responsibilities:

  1. Plan, organize, and execute conference-related elements with guidance from Conference Managers to ensure seamless delivery of first-class conferences.
  2. Communicate and collaborate across conference teams to ensure flawless execution and meet client expectations.
  3. Develop and implement processes for session management, agenda configuration, and capacity planning.
  4. Work closely with program management and conference management to create client-focused agendas and develop new processes.
  5. Be a key member of the global conference content team, building effective relationships with peers in all regions and sharing best practices.

Requirements:

  • Bachelor's degree in events, marketing, or a related field (preferred).
  • 3-5 years of business meeting planning experience with a focus on operations.
  • Excellent project management skills, including ownership and adherence to timelines.
  • Strong communication and collaboration skills to work effectively with internal and external clients.
  • Ability to travel approximately 25% of the time, managing on-time delivery of responsibilities.

What You'll Get:

  • Competitive salary: $120,000 - $150,000 per year.
  • Generous paid time off policy.
  • Charity match program.
  • Group medical insurance.
  • Parental leave.
  • Employee assistance program (EAP).
  • Collaborative, team-oriented culture that embraces diversity.
  • Professional development and growth opportunities.

About Gartner:

Gartner is a leading research and advisory company that helps organizations make informed decisions. As a Global Conference Operations Specialist, you will be part of a dynamic team that supports the success of our conferences and events.



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