Area Service Specialist

5 days ago


Kolkata, West Bengal, India Danaher Full time

Transforming Healthcare with Innovation



At Danaher, we're committed to accelerating the real-life impact of tomorrow's science and technology. As a key member of our team, you'll have the opportunity to work alongside a community of six fellow Diagnostics Companies, driving progress and improving patient lives with diagnostic tools that address the world's biggest health challenges.



This role is part of the Automation Services Team, located in Beckman Coulter Diagnostics, and will be responsible for supporting the maintenance and optimization of High Throughput Automated Hematology, Clinical Chemistry, and Immunoassay instruments. You will report to the Service Team Lead responsible for Global Service Operations.



In this role, you will have the opportunity to:





  • Collaborate with cross-functional teams to drive business growth and improve customer satisfaction.

  • Develop and implement process improvements to increase efficiency and reduce costs.

  • Provide technical support and training to customers and internal teams.



The essential requirements of the job include:





  • Bachelor's Degree or Diploma in Engineering (Electrical/Electronics/Biomedical).

  • 6-12 years of experience in a related field, with a strong background in High Throughput Automated Hematology, Clinical Chemistry, and Immunoassay instruments.

  • Excellent written and verbal communication skills to effectively communicate technical and administrative matters to customers and internal teams.

  • Strong understanding of Service documentation systems and business process flow.

  • Proficiency in Windows OS, MS Office, MS Teams, networking, and interface skills, with the ability to learn new tools and software as needed.



It would be a plus if you also possess previous experience in:



At Danaher, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement, where you can work from the comfort of your own home. Additional information about this remote work arrangement will be provided by your interview team.



About Danaher



At Danaher, we bring together science, technology, and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology, and beyond.



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