AI-Powered Technical Support Specialist

3 days ago


Goa, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 15,00,000
Job Opportunity

We are seeking a skilled Technical Support Engineer to join our organization.

Main Responsibilities
  • Resolve technical issues via email, chat, or calls
  • Troubleshoot and resolve software, integration, and configuration problems
  • Reproduce issues in test environments to identify root causes
  • Escalate complex issues to engineering teams with clear documentation and reproduction steps
Key Qualifications
  • 13 years of experience in technical support, application support, or related roles
  • Strong troubleshooting skills and logical thinking
  • Basic understanding of web applications, APIs, and cloud services (AWS, Azure, or GCP)
  • Familiarity with databases (SQL/NoSQL) and querying basics
About the Role

This is an exciting opportunity to work on AI-powered products that are transforming customer engagement. You will be part of a team directly impacting customer success and satisfaction.



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