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Expert Operations Director
3 weeks ago
We are seeking an experienced Senior Team Leader to lead a team of professionals and drive operational efficiency across global teams. The ideal candidate will have expertise in Fixed Income Analytics, Risk, Returns, and other areas, with strong interpersonal and organizational skills.
Key ResponsibilitiesDevelop Expertise
- Develop expertise in different client offerings and workstations within areas like Fixed Income Analytics, Risk, Returns, etc.
- Become an SME in end-to-end services operations support for clients, including workflows, data validation, and other processes ensuring daily deliverables are met.
Support Client Queries
- Independently support client queries, e.g., Fixed Income analytics, Returns, Terms and Conditions of Fixed Income instruments, etc.
Lead Projects
- Drive operational efficiency focusing on consistency between global teams.
- Regular presentations for regional and global teams, including review of KPIs and key goals for the team.
- Efficiently lead projects that adhere to standards and continuous operations improvements.
Team Leadership
- Act as a point of contact during shifts and being resourceful to support the team and stakeholders.
- Lead a team of minimum 7 members.
Education and Experience
- A Postgraduate in MBA-Finance with 3-5 years of relevant experience.
Skills and Qualifications
- Strong interpersonal and organizational skills.
- Experience in building effective business relationships with cross functional/geographical teams.
Technical Requirements
- Familiarity of Fixed Income products (Rates, Bonds, Credit, Foreign Exchange, Commodities) is required.
Personal Qualities
- Ability to adapt in a fast-paced environment and handle multiple tasks through effective prioritization.
- Flexible to work in a hybrid model.