Housekeeping Operations Manager
3 days ago
The Assistant General Manager oversees the housekeeping operations to ensure pristine cleanliness, hygiene, and aesthetic upkeep of all guest rooms, public areas, and back-of-house spaces in line with the organization's standards and guest expectations. The role demands attention to detail, strong organizational skills, and close coordination with other departments to deliver a seamless and elevated guest experience through consistently high housekeeping standards.
This position is responsible for leading the team to drive operational excellence by defining and implementing cleanliness, maintenance, and amenity standards across guest rooms and public areas.
The incumbent will develop and manage SOPs in collaboration with the Corporate Housekeeper, create structured checklists for daily, weekly, and monthly audits to ensure quality control, and prepare and execute departmental operational budgets effectively.
Key Responsibilities:- Drive Operational Excellence by defining and implementing cleanliness, maintenance, and amenity standards across guest rooms and public areas.
- Develop and manage SOPs in collaboration with the Corporate Housekeeper.
- Create structured checklists for daily, weekly, and monthly audits to ensure quality control.
- Prepare and execute departmental operational budgets effectively.
Graduate from a hospitality or equivalent institute required. 10 years or more experience in Housekeeping, with leadership exposure in hospitality required.
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