Senior Operations Analyst
7 hours ago
We are seeking a highly skilled Senior Operations Analyst to join our team at SKS Enterprises in Hyderabad. This is a full-time, in-office role with a duration of 12 months and working hours from 9-10 AM to 6-7 PM IST.
The salary for this position is estimated to be around ₹1,200,000 - ₹1,500,000 per annum, depending on experience.
About the Company:
SKS Enterprises is an American worldwide employment website for job listings launched in November 2004. It is a subsidiary of Japan's Recruit Co. Ltd. and is co-headquartered in Austin, Texas, and Stamford, Connecticut, with additional offices around the world. As a single-topic search engine, it is also an example of vertical search. Our company is currently available in over 60 countries and 28 languages.
Job Description:
As a Senior Operations Analyst, you will be responsible for communicating with peers and cross-functional partners about broken experiences within our products, including abuse, data issues, or bugs. You will perform investigations as assigned into our products and processes to identify opportunities for process improvements, product enhancements, or abuse mitigation.
You will use data analysis to make data-driven choices informing the direction of our operational efforts daily. You will use project management skills to organize assigned initiatives, prioritization, and implementation to pursue market goals.
You will manage quality standards and communication flow with vendors and employees both internally and externally across multiple locations. You will challenge the status quo by working collaboratively and autonomously on projects focused on improving operations, policies, and internal tools.
Requirements:
To be successful in this role, you will need 3+ years of successful experience within an operations analyst function or other roles in Trust and Safety, or related business areas such as Project Management or Business Analysis.
You should be a self-starter, intellectually curious, and comfortable operating in a fast-paced, ever-changing environment. You should have the ability to learn new tools and constantly improve operational efficiencies.
You should be able to quickly identify patterns and trends across seemingly unrelated content and drive solutions to the problem. You should have technical knowledge with proficiency in manipulating data sets in SQL or equivalent and drawing insights from data.
Benefits:
This role offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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