Content Quality Assurance Specialist

3 weeks ago


Mumbai, Maharashtra, India NMIMS Full time

About This Role

This is a key position within NMIMS, responsible for ensuring the quality, accuracy, and compliance of digital content, often in an asynchronous or remote setting. As a Content Quality Assurance Specialist, your primary focus will be on reviewing and assessing various forms of content, such as written articles, videos, audio, or any other media type that is created and published online.

Key Responsibilities

  • Review and assess educational materials, including text, videos, student learning materials, synchronous and asynchronous content for accuracy, clarity, and alignment with curriculum objectives.
  • Identify errors, inconsistencies, or outdated information and recommend necessary revisions or updates.
  • Assist the Director CIQA in implementing quality assurance procedures to maintain consistency and standards across all asynchronous content.
  • Verify that content aligns with predefined learning objectives, outcomes, and educational standards.
  • Conduct usability testing to evaluate the user-friendliness of the digital learning platform and content navigation.

Key Interactions

Internal Stakeholders: University Departments, Students

External Stakeholders: Agency, Vendors

Requirements

  • Attention to detail and a commitment to quality improvement.
  • Analytical mindset and the ability to spot errors and inconsistencies in content.
  • Ability to work collaboratively with diverse teams and stakeholders.
  • Knowledge of relevant software and tools (e.g., MS Excel, BI) for data analysis and reporting.

Requirements-Education & Work Experience

  • Master's degree in education, instructional design, quality assurance, or a related field.
  • Proven work experience of 5-8 years in education quality assurance, accreditation, or a similar role within an educational institution.


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