Service Strategy Leader

2 days ago


Alwar, Rajasthan, India beBeeMobileRobotics Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

About This Opportunity

We are seeking an experienced leader to develop and implement a comprehensive service strategy for mobile robotics. The successful candidate will oversee all aspects of mobile robotics operations, including standard operating procedure development.

Key Responsibilities:

  • Develop a robust service strategy that aligns with business objectives and customer needs.
  • Oversee the development of standard operating procedures for onboarding and field operations.
  • Provide technical leadership and guidance on complex mobile robotics systems.
  • Serve as the primary point of contact for clients, fostering strong relationships and offering expert advice.
  • Leverage data to identify inefficiencies and improve processes across delivery, support, and engagement.

Required Skills and Qualifications:

  • Educational background in Business, Operations, or related fields (MBA preferred).
  • Minimum 12+ years of progressive experience in operations management, industrial maintenance, field service, or related fields, with at least 5+ years in a leadership role.
  • Deep understanding of mobile robotics systems and aftermarket product ecosystems, along with knowledge of relevant technologies.
  • Requisite experience: Currently working with mobile robotics owners, a product company, or in the automotive industry.

Benefits:

  • Opportunity to lead a team and drive business growth.
  • Chance to work with cutting-edge technology and contribute to industry innovation.
  • Potential for career advancement and professional development.

Others:

  • We offer a dynamic work environment and collaborative culture.
  • We value employee growth and development.


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