Business Documentation Specialist

4 weeks ago

Hyderabad, Telangana, India Jobs for Humanity Full time
Job Title: Business Documentation Specialist

Job Summary:
We are seeking a highly skilled Business Documentation Specialist to join our team at Jobs for Humanity. As a Business Documentation Specialist, you will be responsible for creating comprehensive standardized procedures to meet business needs. You will support the business to document their working practices and processes that all employees will be held accountable and responsible for. You will act as the Subject Matter Expert (SME) on writing Policies and Procedures and apply the characteristics of business / technical writing skills. You will initiate and coordinate the regular review of the procedures, create workflows and other business insight documents upon request, facilitate regular monthly SME Forums, produce effective communications pertaining to material updates to the procedures to support the business needs, and facilitate the resolution of Internal Audit & Management Assurance Program findings. You will also assist departments in increasing efficiencies by participating in, and leading the development and implementation of, new processes, organizational strategies and/or processes, and TA-wide activities. Additionally, you will lead efforts across various divisions to evaluate and evolve current processes to successfully meet the changing business needs. You will act as the primary contact on behalf of the Business Documentation team and participate in regulatory, strategic and tactical projects as required to support team`s deliverables. You will also participate in/facilitate team/division meetings, plan, schedules and arrange own activities in accomplishing objectives, and exercise independent judgment consistent with department and corporate guidelines. You will have a minimum of three years business experience, a minimum of two years participating in or managing small – medium initiatives, proven experience of business documentation creation, awareness of training methodology, strong PC knowledge including use of Microsoft Office products, ability to interact with and lead teams in a multi-site and cross-functional environment, strong time management skills and ability to handle multiple tasks, analytical, organizational, and administrative skills, strong decision making and customer service focus, ability to meet deadlines, strong attention to details and quality, ability to take initiative and work under pressure in a changing/growing environment, and strong communication skills both verbal and written. You will be fluent in written & spoken English.

Responsibilities:
  • Create comprehensive standardized procedures to meet business needs
  • Support the business to document their working practices and processes that all employees will be held accountable and responsible for
  • Act as the Subject Matter Expert (SME) on writing Policies and Procedures
  • Apply the characteristics of business / technical writing skills
  • Initiate and coordinate the regular review of the procedures
  • Create workflows and other business insight documents upon request
  • Facilitate regular monthly SME Forums
  • Produce effective communications pertaining to material updates to the procedures to support the business needs
  • Facilitate the resolution of Internal Audit & Management Assurance Program findings
  • Assist departments in increasing efficiencies by participating in, and leading the development and implementation of, new processes, organizational strategies and/or processes, and TA-wide activities
  • Lead efforts across various divisions to evaluate and evolve current processes to successfully meet the changing business needs
  • Act as the primary contact on behalf of the Business Documentation team
  • Participate in regulatory, strategic and tactical projects as required to support team`s deliverables
  • Participate in/facilitate team/division meetings
  • Plan, schedules and arrange own activities in accomplishing objectives
  • Exercise independent judgment consistent with department and corporate guidelines

Requirements:
  • Minimum three years business experience
  • Minimum two years participating in or managing small – medium initiatives
  • Proven experience of business documentation creation
  • Awareness of training methodology
  • Strong PC knowledge including use of Microsoft Office products
  • Ability to interact with and lead teams in a multi-site and cross-functional environment
  • Strong time management skills and ability to handle multiple tasks
  • Analytical, organizational, and administrative skills
  • Strong decision making and customer service focus
  • Ability to meet deadlines
  • Strong attention to details and quality
  • Ability to take initiative and work under pressure in a changing/growing environment
  • Strong communication skills both verbal and written
  • Fluent in written & spoken English

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