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Help Desk Technician

3 weeks ago

Bengaluru, Karnataka, India Tata Consultancy Services Full time
Job Description
As a Service Desk Agent at Tata Consultancy Services, you will play a critical role in providing technical support to our customers. Your primary responsibility will be to respond to customer inquiries and resolve technical issues in a timely and professional manner.

Key Skills and Qualifications
• Technical knowledge of desktop/hardware/messaging/networks
• Excellent communication and interpersonal skills
• Strong problem-solving skills and analytical thinking
• Ability to work in a fast-paced environment and prioritize multiple tasks
• CompTIA A+, N+ certification preferred

Benefits
• Competitive salary and benefits package
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance