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Process Transformation Specialist
2 weeks ago
We are seeking an experienced Business Process Mapping (BPM) professional to join our team as a BPM Analyst. This role will focus on mapping business processes, capturing requirements, and ensuring Appian solutions deliver measurable impact across key areas such as onboarding, lending, payments, compliance, and customer service.
- Work closely with banking stakeholders to capture requirements, processes, and workflows.
- Translate business needs into functional specifications, user stories, and Appian solution requirements.
- Act as the bridge between business teams and Appian developers.
- Participate in discovery workshops, design sessions, and UAT planning.
- Define process improvements and digitisation opportunities aligned to banking best practice.
- Support compliance and regulatory requirements in delivery.
Requirements:
The ideal candidate will have:
- 3–6 years' experience as a Business Analyst or BPM Analyst, ideally in banking/financial services.
- Hands-on experience writing requirements for Appian BPM solutions.
- Strong documentation skills (BRDs, FRDs, user stories, process flows).
- Experience working in Agile (Scrum/Kanban) environments.
- Excellent stakeholder management and communication skills.
