Market Compliance Specialist

1 day ago


Gurgaon, Haryana, India beBeeRegulatory Full time ₹ 15,00,000 - ₹ 26,25,000
Job Title:

Market Compliance Specialist

Key Responsibilities:
  • Complaint Management: Process and manage complaint records, collect necessary information, and follow up with customers (written and verbal).
  • Determine reportability of complaints and submit timely Regulatory reports as per regulations.
  • Evaluate complaints for need to investigate and coordinate sample retrieval.
  • Respond to customer complaints (written and verbal) and close complaints efficiently as per procedure.
  • Manage workflow, identify and escalate issues, and triage internal and external communication for complaints.
  • Participate in continuous improvement efforts and projects as assigned.
  • Prepare and share weekly reports with stakeholders as part of oversight management.
  • Coordinate with cross-functional teams for processing electromechanical complaints.
  • Contribute to the development of monthly metrics.


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